Settings and activity
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488 votes
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Teresa Snell
commented
I would say that not having the ability to hold invoices is the biggest downside to Xero, especially as it is functionality you simply expect from accounting systems.
Teresa Snell
supported this idea
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1,178 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
An error occurred while saving the comment Teresa Snell
commented
We also set a due date for bills that are in dispute a long way into the future, but it's not a foolproof way of dealing with this since someone still managed to batch them for payment :(
An error occurred while saving the comment Teresa Snell
commented
Xero is the only accounting system I have used that does not have this functionality. It becomes very complicated trying to keep track of bills that are being held (for whatever the reason) and ensuring they do not get paid when there is no ability to make the system hold bills.
Systems I have used previously also had the ability to report on held bills so that managers could review them and ensure queries were being progressed.Teresa Snell
supported this idea
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In response to Stew Heckenberg (21 August) - I for one would not be willing to pay for this functionality as an add on since it has been a standard function of every accounting system I have used except Xero and it should be a standard part of Xero's package. You should not have to pay to add this kind of feature to an accounting package that others offer as part and parcel of their software.