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  1. Bank Account Changes Report Showing Contact's Name - Downloadable as a PDF

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    52 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, while we don't have a direct report for this, some changes we've made to History & Notes in Xero will help in achieving what you're in need of here. 

    You can run the History & Notes, filtering by Type = Contact and typing 'Bank account number' in the Search to just view results for this action. 

    If needed you'll be able to export your results to PDF or Excel. 

    Though the contact name doesn't show on screen, you can right click on the Contact in the report to open the contact's record in a new browser tab, that allows you to inspect details without navigating away from your History & Notes results. 

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    Peter van Hout commented  · 

    We also have all our organisations in our partnership which are in the not for profit space. We would like to see that when a bank account number is changed for a contact (whether it be an employee, debtor or creditor) then that contact is placed on 'hold" until an Advisor (other than the person changing the bank account number in Xero) releases the hold. It would be up to the organisation to have its own processes in place to confirm the change. His would reduce the opportunity for fraud both within the organisation, partnership and wider community.

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    Peter van Hout commented  · 

    The horse would have bolted by the time you look to get a report on who changed bank account numbers for contacts being paid. In my view, before a bank account number is changed for a contact, it needs to be authorized by someone other than the person changing it and that is also captured in history. While the two people could be working together to commit the fraud you are regarding the likelihood of that occurring.

    You also need a way to check that the same bank account number is not being used for more than one contact. One bank account may have several suffixes so check the main 7 digit account number would also be useful.

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    Peter van Hout commented  · 

    It is essential that a business owner checks and approves changes to bank account numbers when these are made for any existing or new contacts to avoid fraud being completed by someone.

    Peter van Hout supported this idea  ·