Settings and activity
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174 votes
Hi everyone, while we don't have a direct report for this, some changes we've made to History & Notes in Xero will help in achieving what you're in need of here.
You can run the History & Notes, filtering by Type = Contact and typing 'Bank account number' in the Search to just view results for this action.
If needed you'll be able to export your results to PDF or Excel.
Though the contact name doesn't show on screen, you can right click on the Contact in the report to open the contact's record in a new browser tab, that allows you to inspect details without navigating away from your History & Notes results.
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Peter van Hout
commented
It is essential that a business owner checks and approves changes to bank account numbers when these are made for any existing or new contacts to avoid fraud being completed by someone.
Peter van Hout
supported this idea
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The horse would have bolted by the time you look to get a report on who changed bank account numbers for contacts being paid. In my view, before a bank account number is changed for a contact, it needs to be authorized by someone other than the person changing it and that is also captured in history. While the two people could be working together to commit the fraud you are regarding the likelihood of that occurring.
You also need a way to check that the same bank account number is not being used for more than one contact. One bank account may have several suffixes so check the main 7 digit account number would also be useful.