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1,295 votes
Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.
While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.
Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.
We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.
The new bills approval flow which we’re currently developing is an example of this - once available admins…
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Lisa Goold
supported this idea
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540 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
An error occurred while saving the comment Lisa Goold
commented
The same also applies to BILLS - the ability to flag as in dispute - the suggestion to leave in draft/awaiting approval does not work as the monies do not show in the ledger. Just need to FLAG BILLS and INVOICES as in dispute.
Lisa Goold
supported this idea
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This is such a basic request to be able to add a 'flag' against a bill - lots of apps/software provide flags why can't Xero? I upload ALL supplier bills into Xero, code them and send for approval. However, as bills sat in draft and awaiting approval DO NOT show in the ledger for accounting purposes I often have to submit for awaiting payment to have them added to the ledger - this is where I have an issue as I dont want them paid if they are in query. Another scenario is, they are in awaiting approval and some may have a query and if the latter are flagged I wont have to keep opening them to find out "Oh that's in query" and move on - the same goes for INVOICES as well - FLAGS FLAGS FLAGS please!