Settings and activity
3 results found
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617 votes
Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.
While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.
So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.
Gavin Daniels
supported this idea
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728 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Gavin Daniels
supported this idea
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632 votes
Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.
To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).
This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.
When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.
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Gavin Daniels
commented
While automatically adding the subscription invoice details into the Xero the invoice should also be added into the HubDoc system also. Having to manually add these into a system that is looking to minimize the workload on staff is counter intuitive. Also finding the Xero Subscription invoices without any of the emails is an adventure in frustration as well. They could just email the PDF of the invoice then people could attach rules in email handling to automatically process.
Gavin Daniels
supported this idea
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Adding the PDF to the billing notification email would be an extremely simple task, especially since Xero can do that for customer invoices.
Dropping the invoice into Hubdoc for processing should also be a simple task.
Given the latest round of subscription increases resources should not be an issue!