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  1. 331 votes

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    Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
    We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…

    KIM HARRIS supported this idea  · 
  2. 773 votes

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    Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year. 

    We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow. 

    Thanks for staying engaged with us on changes that’ll help you through the idea here.

    To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…

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    KIM HARRIS commented  · 

    Please please delay the migration to New invoicing. I switched to the new for a month and found it time-consuming, not keyboard-friendly (lots of scrolling and clicks), and too much white space. You need to compact the view and leave the files at the top. I will be remaining on Classic as long as possible and could well be migrating to another program if the current new style is enforced.
    YES ....Its that important XERO to our daily lives. Come on listen to your clients.

    KIM HARRIS supported this idea  · 
  3. 390 votes

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    Thanks to everyone that participated in and shared back on the team’s research in the new invoicing layout. Taking your feedback on board our teams have made some improvements to the layout of new invoicing, including changes to the layout of fields and buttons.
    By rearranging and condensing space between fields, you’ll find there is less white space than previously shown, making it easier to navigate and tab through fields when entering your invoices.

    We’re actively looking into changes within the invoicing grid that’ll go further to condensing information on the screen and reducing actions when entering your invoices. We’ll update as there is more information to share on this.

    KIM HARRIS supported this idea  · 
  4. 199 votes

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    KIM HARRIS commented  · 

    QUITE TIRESOEM THAT YOU CANT DO THIS - having to send each one individually

    KIM HARRIS supported this idea  ·