Settings and activity
1 result found
-
188 votes
Hi team, I know it's been sometime since this idea was initially raised and we wanted to update you all here.
We appreciate and understand why some businesses would prefer the acceptance of a Quote be sent to the organisation's reply to email address, rather than the user that initially created the Quote.
While our product team have reviewed and are attentive to your interest in this, we want to be upfront that this is not something we currently have direct plans for changing the behaviour of.
Our team will continue to review this idea and when we're in a position to assess notification and communications for Quotes, we'll share if there are any updates around this, here.
An error occurred while saving the comment 
Vicky Richter
supported this idea
·
An error occurred while saving the comment Vicky Richter
commented
Absolutely. Client does not want personal email address provided to their customers - breach of privacy that the email settings option is supposed to address.
I can't understand how Xero can not see the importance of this. It is a breach of privacy, it sends confidential business information to employees no longer in the business, it places reliance on individuals rather than on company processes. This is far too much of a serious situation for xero to say "not something we currently have direct plans for changing". This is an essential business function that is failing.