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  1. Invoice reminders - Custom date and time

    45 votes

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    11 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for engaging with us here in Product Ideas. We know having more control over when messages are sent is important to customers.

    We've just released the ability to schedule the send of a one-off invoice in Xero, but we also recognise the broader feedback here about wanting similar control for other send types, like invoice reminders.

    While this isn’t on the roadmap right now, the feedback on this idea will be an important consideration for our product team in future planning sessions.

    We appreciate you taking your time to support and share your feedback, and we'll update if there's any news.

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    Nicole Arends commented  · 

    We nearly lost a customer when they were woken by a notification of an invoice reminder at 4am on an Sunday. At least he was nice enough to let us know about it. We don't know how many customers we may have lost due to this issue.

    Please, either set our accounts in line with our organization time zone or provide a function where we can set our invoice reminder day/time windows.

    Thank you.

    Nicole Arends supported this idea  ·