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239 votes
Hi team, I’m back again as the ability to accept deposits with Stripe has been released to the majority of regions (UK, US, NZ, AU SG, and CA) with sights set to get this to 100% asap.
Additionally to the feature we first rolled out, we've now added a due date field that allows you to set a specific date you expect payment of the deposit to be received and will be visible when sent to your customer.
Thanks again for your involvement in the idea here and helping us evolve Xero to better suit the needs of our customers.
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506 votes
Hi everyone, we’d like to round back to share an update that the ability to accept deposits has now rolled out to all AU, NZ, UK, CA, SG and US organisations, and we expect to make this available to remaining regions soon.
Staying close to feedback from its release, our team have recently added a due date field in which you can select a specific date that payment of the deposit is expected if this differs from the Invoice due date.
I look forward to looping back to finalise once we’re at 100% roll out of deposits, and give you a hint of where we’ll be expanding functionality next!
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Peter Tuson
commented
Hi Kelly, I wondered if you have any update on this for us? I think this request has been a top-voted one for a number of years now and is fairly 'basic' functionality in terms of the end user (perhaps not so with development).
As an aside, the method we have been using to get around this feature not existing has been shown to have lost us nearly £3000 revenue in the last year due to our user error (where we have been 'bodging' invoices so Xero payments asks the customer for the correct part payment).
It's difficult to go back to customers where we have made a mistake on invoicing but notice it months later.
Could you please list your best practice for taking a 30% deposit, for example, on a £2500 invoice? We're looking for a way that is:
1. Foolproof
2. Doesn't lumber a customer with multiple invoices for a single purchase (customers use their invoices to insure their goods).We sell high value jewellery and very few customers pay in one hit. Deposits vary by customer and the value of the item. We won't start manufacture until half of the invoice value has been paid.
Alternatively, can the community recommend any other accounts packages that does offer this functionality? It's our year-end soon so porting elsewhere would be timely if needed.
Thank you
Hi Admins can this be merged with
https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960308-invoicing-customers-to-pay-deposits-on-invoices?page=1&per_page=20
They are basically the same thing.