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  1. Invoice Payment- Stripe Partial payments

    178 votes

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    We’ll send you updates on this idea

    submitted  ·  89 comments  ·  For small businesses » Business features  ·  Admin →
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    Peter Tuson commented  · 

    Hi Admins can this be merged with

    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960308-invoicing-customers-to-pay-deposits-on-invoices?page=1&per_page=20

    They are basically the same thing.

  2. Invoicing - Customers to pay deposits on invoices

    405 votes

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    144 comments  ·  For small businesses » Business features  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey community, we want to acknowledge all the feedback you’ve provided on this idea. We know from your comments here and through other channels that taking deposits or partial payments on invoices is a crucial part of the workflow for many businesses, whether it's to cover initial costs or to confirm a new project.

    In terms of current options, within Xero there is the ability to create prepayments. Alternatively there are some third-party apps that serve these needs, too.

    However, we do want to share that our product team is actively working on a solution that'll allow you to request and accept deposit payments.

    While we can't give specifics on a timeline as yet, please know that this is a priority for us. We're grateful for the detailed feedback you've provided so far, which has been invaluable in getting us to this point.

    We’ll be sure to keep you updated…

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    Peter Tuson commented  · 

    Hi Kelly, I wondered if you have any update on this for us? I think this request has been a top-voted one for a number of years now and is fairly 'basic' functionality in terms of the end user (perhaps not so with development).

    As an aside, the method we have been using to get around this feature not existing has been shown to have lost us nearly £3000 revenue in the last year due to our user error (where we have been 'bodging' invoices so Xero payments asks the customer for the correct part payment).

    It's difficult to go back to customers where we have made a mistake on invoicing but notice it months later.

    Could you please list your best practice for taking a 30% deposit, for example, on a £2500 invoice? We're looking for a way that is:

    1. Foolproof
    2. Doesn't lumber a customer with multiple invoices for a single purchase (customers use their invoices to insure their goods).

    We sell high value jewellery and very few customers pay in one hit. Deposits vary by customer and the value of the item. We won't start manufacture until half of the invoice value has been paid.

    Alternatively, can the community recommend any other accounts packages that does offer this functionality? It's our year-end soon so porting elsewhere would be timely if needed.

    Thank you