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210 votes
Hi community, we wanted to provide an update as we've been working on development for accepting deposit payments(another highly voted idea).
This week we began rolling out a solution for deposits powered by Stripe to a limited group of users. We know this functionality will also bridge the gap for customers in this idea, and have included anyone that's voted here and is connected to Stripe in this early rollout. We'd love to hear your feedback - You'll receive a banner in your organisation on how to use this feature.
I'll be back again with more news as the rollout progresses. 😊
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464 votes
Hi team, work for requesting and accept deposit payments has progressed well. We're now just entering the stage of rolling out a solution powered by Stripe to a limited group of users.
As mentioned in my last update - we're extremely grateful to our community here, who have shared their interest and provided feedback on how deposits in invoicing would meet your needs. We'd love to hear your feedback on our developments for this feature early and have included anyone that has voted on this idea and is connected to Stripe in the first group rollout - You'll receive a banner in your organisation on how to make use of this soon.
I'll share more again here as the rollout widens. Thanks!
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Peter Tuson
commented
Hi Kelly, I wondered if you have any update on this for us? I think this request has been a top-voted one for a number of years now and is fairly 'basic' functionality in terms of the end user (perhaps not so with development).
As an aside, the method we have been using to get around this feature not existing has been shown to have lost us nearly £3000 revenue in the last year due to our user error (where we have been 'bodging' invoices so Xero payments asks the customer for the correct part payment).
It's difficult to go back to customers where we have made a mistake on invoicing but notice it months later.
Could you please list your best practice for taking a 30% deposit, for example, on a £2500 invoice? We're looking for a way that is:
1. Foolproof
2. Doesn't lumber a customer with multiple invoices for a single purchase (customers use their invoices to insure their goods).We sell high value jewellery and very few customers pay in one hit. Deposits vary by customer and the value of the item. We won't start manufacture until half of the invoice value has been paid.
Alternatively, can the community recommend any other accounts packages that does offer this functionality? It's our year-end soon so porting elsewhere would be timely if needed.
Thank you
Hi Admins can this be merged with
https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960308-invoicing-customers-to-pay-deposits-on-invoices?page=1&per_page=20
They are basically the same thing.