Settings and activity
2 results found
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11 votes
HI Jill, appreciate you posting here, not knowing where else to go.
For something that appears to not be working as it should or where you're having performance issues in Xero - these are best to raise with our specialists at Xero Support where we have tools to investigate, triage any issues and escalate with our team if needed.
When it comes to new invoicing we've communicated a lot of the changes and what's coming up through our Xero central page here. Otherwise, you'll also find many ideas for changes across product ideas here that I'd recommend joining for updates where you're interested. Searching 'New invoicing' on the main page of the site should help you find a list of the different features.
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Robert Hemsing
supported this idea
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88 votes
Hi everyone, we totally get the expectation here for quotes to have an online invoice view considering this is available for Invoices.
We appreciate the desire for more consistency across the Sales experience from end-to-end.
With this in mind, we’d like to share that our Product team has picked up this idea as part of work they're exploring right now. I’ll keep you in the know as it moves along! 😊
Robert Hemsing
supported this idea
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It seriously is *way* too hard to open a case. The help article still says you should click the ? icon, then type a question/issue, hit enter and if none of the results match/help you can click somewhere to open a ticket but there actually isn't anywhere to open a ticket.
You should have some simple, ideally single-click way of reporting technical bugs with your platform that don't necessarily require a complex case to be opened.