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  1. Email notifications: Expenses - Awaiting approval and Approved claims

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    77 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly M (Community Manager, Xero) responded

    Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.

    We've made the decision to turn off the recent notifications changes.

    We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.

    Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks

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    Regina McDonald commented  · 

    I am not a fan of this new email notification as I only use the expense app for my employees who have a company credit card, they are not getting reimbursed and I check these every few days to reconcile the receipts against the bank rec so these emails, (and there are many of them), are a big problem for us, like junk emails really. I would prefer the option to switch off, especially when using company money. My work around until Xero hopefully fixes this was to add a rule and send all the emails direct to a folder and then delete these weekly.