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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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80 results found

  1. Bulk Actions for Expenses: Restore Submit/Approve Many. With the retirement of Classic Expenses, a major efficiency feature has been lost: the ability to process expense claims in bulk.
    The Problem: Currently, each individual expense claim must be opened, reviewed, and actioned one-by-one. For anyone who needs to approve 20 claims at the end of the week, this is an incredibly tedious and time-consuming process. What was once a 30-second task now takes many times longer.
    The Solution: Reintroduce checkboxes and a bulk action menu to the expense claims overview screen. This would allow users to:
    Select multiple claims.
    Perform bulk…

    32 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. Problem
    The migration to the new Xero Expenses module has created a significant regression in workflow efficiency. Specifically:

    No bulk entry path exists. Organizations processing high volumes of expenses must manually create each item one-by-one through the new expense form — which is itself slower and more cumbersome than the legacy interface it replaced.

    The API is a dead end. Both the Receipts and ExpenseClaims endpoints are marked DEPRECATED, yet no replacement public API has been introduced for the Xero Expenses module. Receipts submitted via the deprecated API don't surface anywhere in the current Expenses UI. This means integrators and…

    9 votes

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    Thanks for re-raising the idea with us here, Ben. We'll see if this idea gains support from more community users and please do share if there are others that you feel would benefit from this too sop they can add their support.

    In terms of the API we have a separate idea forum where these ideas can be raised and experts that are better suited to handle and review these sort of requests.

    I've found an idea for an API for the Xero expense feature that you may like to support for this.

  3. Xero currently prevents us from editing expenses without first reverting the payment, which is incredibly inefficient. There are many instances where we simply need to update a tracking category or adjust a description without affecting the total amount paid, yet Xero Me offers no flexibility for these minor changes.

    Could Xero align the functionality of the Expenses module with the Bills module? Since these expenses ultimately sit within Bills anyway, it is frustrating to have to revert a payment just to fix a typo or add a word to a description.

    This is far from ideal and adds unnecessary admin…

    7 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  4. It is impossible to us the credit card bankfeed function and allow for the credit card user to account for these expenses in Xero Me.
    Solution: allow for credit card transactions to pull through into Xero Me via automatic sychronisation. This should provide a more streamline approach to recordinng individual company card expenditure, remove time in reconciling missing receipts and remove duplication.

    35 votes

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    Hi everyone, we wanted to provide a quick update on the idea to enable reconciliation of credit card expenses directly within Xero Me.

    This idea is currently classified as Gaining Support and has started to gain traction within the community. We appreciate those who have shared their interest and feedback so far.

    If this feature would help streamline your expense management, please continue to vote and share your thoughts. Your input is important in helping us prioritize future improvements.

  5. It is a nonsense that Xero has removed the Classic Expense Claims widget from the homepage. I have been using it for 11 years and it is unacceptable that this has just been taken away - now we have to pay more for the new Expenses module if we want it to feature on our homepages. This is the type of product deterioration under the guise of “improvement” which brings tech companies into disrepute. Just put it back please :(

    4 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  6. Ability to make a 'tracking category' a required field on expense claim form. Currently this is in optional fields and isn't obvious to the expense submitters. This would also be relevant for 'customer', 'project' and 'label' fields depending on how an organisation has set up their Xero.

    5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. Ability to search, sort, & filter a table of expense claims by the 'Spent at' field

    13 votes

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  8. Re-introduce Vendor Auto-fill in New Expenses to Save Time & Prevent Data Duplication. The new Expenses experience is missing the vendor auto-fill/suggestion feature that existed in Classic Expenses. This is a critical time-saving tool that also prevents the creation of duplicate vendor records due to minor spelling variations or typos. Re-adding this feature would greatly improve efficiency and data hygiene.

    9 votes

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    Thanks for sharing your feedback on vendor auto-fill in the new Expenses experience. We appreciate you explaining how this could streamline your workflow and maintain cleaner data.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. Ability to track personal expenses on business credit card and seperately tag them as personal expense so it becomes easy to repay that and

    2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  10. Problem: Our organisation has over 60 monthly subscription in foreign currency that is paid through our business credit card account and the foreign currency amounts aren't matched properly causing manual matching.

    Solution: Firstly improve the reconciling so that the forex amount on the invoice is converted at the forex rate and appears on the bank recon screen in green. Secondly add functionality that all bills are separated between which accounts they are to be settled from so that they show up green in the bank recon screen in the bank account they were selected to be paid from

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. Open the API for expenses so they can be approved via workflows in the same ways as you have for invoices and bills.

    2 votes

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    Hi Arna Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. I’d like to submit a feature request for an enhancement to Xero Expenses, specifically around team meal and group expense submissions.

    Current Challenge
    When employees submit expenses such as team meals, client lunches, or group events, there is currently no built-in way to select the attendees from within the organisation.

    At the moment, users can only enter attendee details manually (e.g., typing names into the description), which leads to:

    -inconsistent formatting
    -missing attendee information
    -difficulty auditing expenses
    -additional work for finance teams during review and P11D/PSA reporting

    Requested Feature
    We would like Xero Expenses to include an attendee field that…

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. EXPENCE MODULE - TRAVEL - NOT TAX (SARS) COMPLIANT

    Xero Expenses currently captures the following for mileage claims: date, distance, and a description. This is wholly inadequate for South African tax compliance and exposes every South African business using Xero Expenses for travel reimbursement to material tax risk.
    The South African Revenue Service (SARS) prescribes specific logbook requirements under the Income Tax Act 58 of 1962 and the Seventh Schedule thereto. A valid SARS travel logbook must record the following for every trip:

    Date of travel
    Start time
    End time
    Starting point (address or location description)
    Destination (address or location…

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  14. For mileage expenses a way to have a total amount of miles used so that I can track once I reach 10,000 miles and adjust the rate from 45p to 25p. Or have this set to automatically.

    6 votes

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    Thanks for the idea ✨ and for explaining the need to be alerted at a mileage threshold so the rate can be updated. We’ve reviewed this and, at this stage, we’re not planning to progress it. The approach needed here would rely on a GPS component for automated tracking, and this isn’t something we’re exploring right now. In the meantime, you can continue recording mileage manually and adjust the rate when you reach your threshold. We’ll keep monitoring interest in this space, and if our direction changes, we’ll update here. Thanks again for sharing your use case and helping us understand your needs 🙏

  15. More than 1 entry line so if someone uploads a receipt with more than 1 vat rate it can be split at source

    1 vote

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    0 comments  ·  Expense claims  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  16. We are currently facing an issue where we are unable to download supporting documents as PDF files before approving claims.

    When a PDF file contains many pages, we are forced to save each page individually as an image. In some cases, the images are unclear, which makes it difficult for us to properly review and approve the claims. Saving pages one by one is extremely time-consuming and greatly reduces our work efficiency.

    Previously, in Xero, we were able to download documents before approving claims, but this function is no longer available. It feels like the system has been downgraded instead…

    1 vote

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    0 comments  ·  Expense claims  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  17. Previously, PDF receipts uploaded in Expense Claims could be previewed and downloaded directly from the Expense Claim screen. Currently, PDFs only appear as image previews, and the original PDF file cannot be downloaded until the claim is approved and converted into a Bill.
    It would be great if the previous behavior could be restored, where PDF files can be previewed and downloaded as PDFs, while image files can be previewed and downloaded as images. This would make it easier to review and verify receipts during the approval process.

    1 vote

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    0 comments  ·  Expense claims  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  18. On the Hnry App when I wanted to upload a Receipt I could go Add image/document and then it would scan the document and only show the receipt. This functionality would be great in the Xero app. Onedrive even has this functionality.

    1 vote

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    0 comments  ·  Expense claims  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  19. In the mobile App you can add a receipt using the Plus Button. When you go to do the same in the Web app there is not Add Receipt.

    1 vote

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    0 comments  ·  Expense claims  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  20. Would be great to be able to create an expense claim for all the staff members listed in Payroll without them having XeroMe access.
    Our staff don't use XeroMe at all, but submit expense claims on the odd occasion. The Expense option is a great idea but very limiting to the staff members that we can use it for.

    3 votes

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    Hi Vanessa. Thank you for this suggestion.

    We understand that for staff who rarely claim expenses, setting them up as a Xero user just to process a single reimbursement can be administratively heavy.

    As you have found, the current Expenses module requires the "Claimant" to be an invited Xero user. Because your request is to allow claims for "non-users", we are classifying this as a new idea to Gain Support.

    A note on Xero Me access: If the main barrier is that your staff prefer not to use the mobile app, it is worth noting that they can also submit their claims via the web version of Xero Me (logging in via a desktop) instead of using the app.

    A workaround for non-users: For staff who do not have a Xero login, you can process their Expense Claim on their behalf. If you need an extra hand you can raise…

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