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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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124 results found

  1. Ability to turn off email notifications for submitted expenses to Xero admins. Only started receiving email relating to submitted expenses as of 10th July 2025 but have been told by Xero support that it is an integral part of expense management and can’t be switched off. Have used Xero and expenses since 2019 and have never received an email relating to an expense submission. Am more than happy to continue receiving notifications of submissions via Xero Me mobile app but do not want or require email notifications.

    37 votes

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    Hi everyone, we appreciate your feedback, and have been monitoring this change closely.

    We appreciate the differing needs of our customers our product team have temporarily removed the notification changes mentioned in my previous update - This means this'll reduce the amount of email notification you're receiving from expenses.

    We're looking into enabling more controls for expense notifications and I'll come back to share any further news around this with you here.

  2. It is impossible to us the credit card bankfeed function and allow for the credit card user to account for these expenses in Xero Me.
    Solution: allow for credit card transactions to pull through into Xero Me via automatic sychronisation. This should provide a more streamline approach to recordinng individual company card expenditure, remove time in reconciling missing receipts and remove duplication.

    19 votes

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    Hi everyone, we wanted to provide a quick update on the idea to enable reconciliation of credit card expenses directly within Xero Me.

    This idea is currently classified as Gaining Support and has started to gain traction within the community. We appreciate those who have shared their interest and feedback so far.

    If this feature would help streamline your expense management, please continue to vote and share your thoughts. Your input is important in helping us prioritize future improvements.

  3. Ability to search, sort, & filter a table of expense claims by the 'Spent at' field

    10 votes

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  4. Bulk Actions for Expenses: Restore Submit/Approve Many. With the retirement of Classic Expenses, a major efficiency feature has been lost: the ability to process expense claims in bulk.
    The Problem: Currently, each individual expense claim must be opened, reviewed, and actioned one-by-one. For anyone who needs to approve 20 claims at the end of the week, this is an incredibly tedious and time-consuming process. What was once a 30-second task now takes many times longer.
    The Solution: Reintroduce checkboxes and a bulk action menu to the expense claims overview screen. This would allow users to:
    Select multiple claims.
    Perform bulk…

    5 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Xero expenses now seems to be showing the date created in the list of expenses to be approved, rather than the date of the purchase. That makes processing much more difficult. I think that has changed in a recent update. Please can that change be reversed?

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  6. Re-introduce Vendor Auto-fill in New Expenses to Save Time & Prevent Data Duplication. The new Expenses experience is missing the vendor auto-fill/suggestion feature that existed in Classic Expenses. This is a critical time-saving tool that also prevents the creation of duplicate vendor records due to minor spelling variations or typos. Re-adding this feature would greatly improve efficiency and data hygiene.

    3 votes

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    Thanks for sharing your feedback on vendor auto-fill in the new Expenses experience. We appreciate you explaining how this could streamline your workflow and maintain cleaner data.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. Expenses - I want to be able to give an employee the ability to submit on another's behalf but not to be able to approve them or see everyone else's expenses e.g. Executive PA should only be able to submit her the Executive and not have the option to approve or see another employee's expenses.

    5 votes

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    Hi Holly, thanks for sharing your idea here.

    This can now gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. We need the ability to allow the user to select a project within Xero me app when booking their timesheets. This would allow simple reporting of hours booked to projects

    3 votes

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    We appreciate your idea and the detail you provided! Our team has reviewed it, and now the power is in the community's hands.

    Please get the word out and share this with your network! Gathering more votes and comments is the best way to demonstrate the value of this change.

  9. Currently coding can be edited by admins for things that have been posted to the wrong account code for example. This isn't possible with expenses once they have been submitted. It'd be good to be able to do as sometimes they're not seen by Accounts dept until they've been approved.

    2 votes

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    Hi Christine, I notice you've posted your idea in the Workpapers forum - But just to check it sounds like your idea here is referring to the Find & recode feature in your Xero organisation ? Would that be correct?

  10. It would be useful to be able to assign default tracking categories to users for expense submission so these don't need to be manually added to each individual claim.

    4 votes

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    Hello everyone, we understand that being able to automatically assign tracking categories to users for their expense claims would be a huge benefit, saving you time and ensuring accurate reporting. 📈

    We've heard your suggestions we're continuing to monitor the interest in this idea, but it's not on our current development roadmap. We'll be sure to update you here if anything changes in the future. 👋


  11. For mileage expenses a way to have a total amount of miles used so that I can track once I reach 10,000 miles and adjust the rate from 45p to 25p. Or have this set to automatically.

    2 votes

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    Thanks for the idea ✨ and for explaining the need to be alerted at a mileage threshold so the rate can be updated. We’ve reviewed this and, at this stage, we’re not planning to progress it. The approach needed here would rely on a GPS component for automated tracking, and this isn’t something we’re exploring right now. In the meantime, you can continue recording mileage manually and adjust the rate when you reach your threshold. We’ll keep monitoring interest in this space, and if our direction changes, we’ll update here. Thanks again for sharing your use case and helping us understand your needs 🙏

  12. When approving expenses in Xero Expenses, list the 'Assigned to: Project; show up next to the date and category for easy approval instead of having to click into the expense to ensure its been assigned to a project before approving the expense.

    2 votes

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    Hi Kim! You might've seen we just released an improved expenses list that entails a few enhancements our customers have been asking for.

    We have more planned for this space including surfacing the ability to view tracking and the customer or project an expense has been assigned to.

    I'll come back to share once the teams start work on this 😊

  13. Adding a feature in Xero that allows finance admins to designate specific fields on expense claims as mandatory or optional would ensure consistent data entry, improve financial tracking, and streamline the approval process.

    Key Benefits:

    Enhanced Compliance: By making certain fields mandatory, such as business function or event tracking, admins can ensure that all necessary information is provided, reducing the risk of incomplete or incorrect submissions.

    Improved Data Accuracy: Mandating specific fields ensures that critical data, like cost centers or project codes, are always captured, leading to more precise financial tracking and reporting.

    Flexibility: Different organizations or departments may have…

    29 votes

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  14. When an employee submits an expense claim for reimbursement, a new "supplier" contact record is created and the bill is assigned to this contact. When the contact record is created the employee's bank account details are not copied over to the supplier contact record. In order to pay them - using the batch payment screen, we have to load up their employee record and copy over their bank account details.

    I am suggesting an enhancement to copy the employee's primary bank account over to their supplier contact record when the bill is created.

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  15. The ability to remove the (Optional) marker above additional information boxes so we can make boxes mandatory so the information is not missed by employees when we require this for reconciliation

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  16. I note in the latest update, the Expenses to Review widget no longer allows for a 'Create New Expense' option on the dashboard. It would be helpful for this to return for those in administration who assist in uploading reimbursements on behalf of others. Previously I could simply submit an expense reimbursement from the dashboard, now I need to navigate to expenses before I can submit.

    Additionally, the preview page no longer shows 'Spent <date>' in the line by line summary of expenses pending approval. Showing 'created on <date>' is not helpful at quick glance. We're now required to look…

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  17. The new dashboard shows the amount of the original expenses claim and NOT the balance outstanding and it is shown under the heading "To Pay". example I added an expenses for £340.10 and paid £200 so balance to pay is £140.10. However the tile shows £340.10 and will do until it is paid in full. This is misleading and means the liability is overstated. I think it should be amended so it is clearer.

    1 vote

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    Hi Jenni, thank you for suggesting this improvement.

    We completely agree that seeing the full original claim amount To Pay after a partial payment has already been made can be misleading. As you noted, this makes it difficult to see your true outstanding liability at a glance.

    It's now up to the community to get behind and support this idea. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  18. Would be great to be able to create an expense claim for all the staff members listed in Payroll without them having XeroMe access.
    Our staff don't use XeroMe at all, but submit expense claims on the odd occasion. The Expense option is a great idea but very limiting to the staff members that we can use it for.

    1 vote

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    Hi Vanessa. Thank you for this suggestion.

    We understand that for staff who rarely claim expenses, setting them up as a Xero user just to process a single reimbursement can be administratively heavy.

    As you have found, the current Expenses module requires the "Claimant" to be an invited Xero user. Because your request is to allow claims for "non-users", we are classifying this as a new idea to Gain Support.

    A note on Xero Me access: If the main barrier is that your staff prefer not to use the mobile app, it is worth noting that they can also submit their claims via the web version of Xero Me (logging in via a desktop) instead of using the app.

    A workaround for non-users: For staff who do not have a Xero login, you can process their Expense Claim on their behalf. If you need an extra hand you can raise…

  19. In "Expense claim settings" you can select from the chart of accounts which are available in expense claims, and there is a separate list for mileage claims. I would like to be able to customise these lists by user, or better still to be able to create user roles and assign customised account lists to each role. This is to prevent people submitting expenses against accounts that are irrelevant to them, and to simplify the expense entry process.

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Remember to share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. Xero Expense claims do not provide the field "Item" when submitting an expense claim for small items of inventory purchased infrequently. This means the inventory items purchased via expense claims will not show up on the reports "Inventory Item Details" and "Inventory Item Summary" reports" and a separate reconciliation just on expense claims will need to be run in order to account for the true inventory balance.

    2 votes

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    Hi Camilla, thanks for your engagement on this idea regarding an item field in expense claims. We know that it's not possible to add an inventory item directly to an expense claim and the current process to track inventory for an expense is to raise a bill instead. 📊 The team is still looking at the best way to address your feedback, and while we can't promise a timeframe just yet, please know that we will be watching this to see how much interest it might generate 👀


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