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  1. 4 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    AdminDavid Reynolds (Admin, Xero) shared this idea  · 
  2. 8 votes

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    Hi everyone, thank you for your votes and comments on this idea, and our apologies for the delay in providing an update.

    For context, the issue is with how data is supplied to us from the bank. For direct feeds, the information you see in Xero, including the format of the reference field, is provided directly by the financial institution. We are not able to control how this information is formatted and sent to Xero.

    For those of you experiencing this with Bendigo Bank, we recommend contacting the bank directly to request that they make changes to the way this OSKO payment data is provided on their feed.

    In the meantime, we will leave this idea open to continue tracking support on this.

    AdminDavid Reynolds (Admin, Xero) supported this idea  ·