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4 votes
Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.
Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.
If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂
AdminDavid Reynolds
(Admin, Xero)
shared this idea
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8 votes
Hi everyone, thank you for your votes and comments on this idea, and our apologies for the delay in providing an update.
For context, the issue is with how data is supplied to us from the bank. For direct feeds, the information you see in Xero, including the format of the reference field, is provided directly by the financial institution. We are not able to control how this information is formatted and sent to Xero.
For those of you experiencing this with Bendigo Bank, we recommend contacting the bank directly to request that they make changes to the way this OSKO payment data is provided on their feed.
In the meantime, we will leave this idea open to continue tracking support on this.
AdminDavid Reynolds
(Admin, Xero)
supported this idea
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