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  1. Banking - Increase character limit on bank reference field

    8 votes

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    1 comment  ·  For small businesses » Accounting features  ·  Admin →
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    Gaining Support  ·  AdminGeorgia Clarke (Admin, Xero) responded

    Hi everyone, thank you for your votes and comments on this idea, and our apologies for the delay in providing an update.

    For context, the issue is with how data is supplied to us from the bank. For direct feeds, the information you see in Xero, including the format of the reference field, is provided directly by the financial institution. We are not able to control how this information is formatted and sent to Xero.

    For those of you experiencing this with Bendigo Bank, we recommend contacting the bank directly to request that they make changes to the way this OSKO payment data is provided on their feed.

    In the meantime, we will leave this idea open to continue tracking support on this.

    AdminDavid Reynolds (Admin, Xero) supported this idea  ·