Payroll & expenses

6 results found

1. email address for superannuation payment approval

   Is it possible to have the authorisation code for a superannuation payment sent to an email address or a mobile number ?
   Also is it possible to have a second person nominated to authorise superannuation payments ?

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   2 comments  ·  Payroll  ·  delete…  ·  Admin →
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   Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

   Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

2. Payroll AU: Mandatory Emergency contacts in Self-Onboarding

   Mandatory Emergency contact
   Have Emergency contact as mandatory in the self onboard for employees.
   We still need emergency contacts on file but I have found that if it is not mandatory the new employee doesn't fill it in.

   4 votes

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   0 comments  ·  Payroll  ·  delete…  ·  Admin →
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   Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

   Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

3. Heic

   Please can Heic file formats be accepted for images of receipts? There an issue with these going from CMAP and into Xero. I will raise this with CMAP as well.

   3 votes

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   0 comments  ·  Expense claims  ·  delete…  ·  Admin →
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   Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

   Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

4. Payroll AU: Feedback on Onboarding Process and Superannuation Selection

   Hi Xero Team,

   I wanted to share my feedback regarding the recent onboarding options you've made available in the software. Overall, I'm quite happy with the new onboarding process.

   However, a few issues have been occurring consistently over recent weeks that are now affecting multiple clients.

   One notable flaw is that employees entering their own superannuation details often don’t understand what they should be selecting. We’ve had multiple instances where employees have accidentally selected self-managed super funds. As a result, when we process the super for that week—since we don’t handle payroll or add information for these clients—the entire batch payment fails due to the incorrect SMSF details entered during onboarding. It would be extremely helpful if the system could allow the rest of the batch to proceed even when one employee’s super fund is incorrect.

   Since the update with the onboarding and the self-managed super issue, clients are now unable to claim their tax discount for paying their super on time. This is creating unnecessary delays and financial disadvantages for them.

   Now that super must be paid at the same time payroll is processed, how are clients supposed to pay their super on time if these issues continue to occur?

   The current setup makes it impossible for them to meet their obligations when one employee’s onboarding error stops the entire batch.

   Additionally, when employees onboard themselves, the history currently shows the name of the person who initially added the information rather than clearly indicating that it was a self-onboarding event.

   The only way to identify a self-onboarded employee is by checking the notes section. It would be much more intuitive if the history clearly reflected that it was an onboarding action, consistent with how other user activities are recorded.

   After reviewing the client’s employee profile, I’ve found that the employee has entered their bank details as a self‑managed superannuation fund. This is a significant flaw in the system, and it raises the question of whether employees should even be able to enter SMSF details themselves.

   Thank you for considering this feedback.
   Best regards, Kelly

   Hi Xero Team,

   I wanted to share my feedback regarding the recent onboarding options you've made available in the software. Overall, I'm quite happy with the new onboarding process.

   However, a few issues have been occurring consistently over recent weeks that are now affecting multiple clients.

   One notable flaw is that employees entering their own superannuation details often don’t understand what they should be selecting. We’ve had multiple instances where employees have accidentally selected self-managed super funds. As a result, when we process the super for that week—since we don’t handle payroll or add information for these clients—the entire batch… more

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   1 comment  ·  Payroll  ·  delete…  ·  Admin →
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   Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

   Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

5. Payment

   I plan to use this data to organize and manage my business finances more efficiently. The information will help me track sales, expenses, invoices, payments, and overall business performance. I am building a system that will allow me to better understand cash flow, maintain accurate records, and make informed decisions as the business grows. The data will also help with bookkeeping, reporting, and improving the way I manage daily operations.

   • 

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   1 comment  ·  Payroll  ·  delete…  ·  Admin →
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   Idea review  ·  AdminDavina Roper (Admin, Xero) responded

   Hi Jamie, thanks for raising this, however I am not sure what you are referring toon when you say this Idea will help you organise and manage your business. The attached file is Xero import CSV for bank statement imports. Can you please clarify exactly what your Idea is and we will review this for future consideration.🙂

6. Be notified via My Xero or Notification Alarm Bell of bounced or rejected auto super payments

   New notification of bounced or rejected auto super payments for all Xero files we have access to, in a central area like "My Xero". This way we could check My Xero once a day to see if any payday super payments failed instead of sifting through emails and possibly missing the alert.
   Alternatively, a notification could show under the alarm bell logo notifying us of any auto super payments that didn't go through.

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   0 comments  ·  Payroll  ·  delete…  ·  Admin →
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   Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

   Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂