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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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38 results found

  1. Approve Super Now, Pay on Payday — Future-Dated Super to Match Payday Super Compliance

    Currently, when a payroll approver authorises superannuation in Xero, the payment is submitted to the clearing house immediately or on the next business day — regardless of when wages are scheduled to land. This creates a compliance tension for businesses using future-dated ABA files, where wages are processed ahead of pay day but released on a scheduled date.

    With the introduction of Payday Super legislation in Australia from 1st July 2026, employers are required to pay super on the same day as wages. Xero should allow…

    12 votes

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    4 comments  ·  Payroll  ·  Admin →
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  2. Allow export of full employee, superannuation fund and amount details for import into superannuation clearing house.
    Once Xero has calculated the super payable, it should be possible to import these details direct to the employer's chosen super clearing house rather than having to manually enter, which risks data entry errors.
    Users should not be forced to use Xero's super clearing house, however the lack of suitable data export from Xero makes it difficult to efficiently use other clearing houses.

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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  3. I have noticed across all my clients' Xero books, that when changes are made to employee's profiles (either their Earnings Rate Name or Leave Balances) that this change is then reflected across all their PREVIOUS payslips. I find that concerning because when audits are done or simply references are made to previous pay runs, that the incorrect Earnings Rate Name is shown (although the pay rate of course, remains the same) or that the Leave Balances are capturing the change made later, in earlier payslips. I realise that Leave Transaction Reports can be run, however, a running balance is not…

    7 votes

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    1. Payroll Employee Summary currently reports as a default list of employees in alphabetical order when ALL is selected - if more than one employee group the default should be Employee Group/s.

    2. Unless selecting ALL in either Employee or Employee Group, can only report on one individual employee or one employee group at a time (not particularly useful) - Both options should be customizable for multiple selections via a tick box option).

    3. Payroll Employee Summary should also include Qualifying Earnings (new from 1 Jul26) as a reporting category.

    Changes are sought for more concise summary reporting/costing of Employee Groups. Superannuation Accrual…

    6 votes

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  4. Is it possible to have the authorisation code for a superannuation payment sent to an email address or a mobile number ?
    Also is it possible to have a second person nominated to authorise superannuation payments ?

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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  5. When doing the payroll and printing reports, it would be great to be able to print a super summary from this page as well.

    The super accrual report that aligns with the pay being completed. This will help with workflow for the new payday super reporting.

    6 votes

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  6. TOIL leave balance hours should be visible on the employee Leave page without having to click into the leave type. Small issue but very tedious as already have to input manually, so it would be good to see quickly

    6 votes

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  7. We need a customizable superannuation contribution limit that resets at EOFY.
    We have several employees that will exceed the superannuation contribution cap, some that have negotiated a certain amount of excess contribution. With payday super removing the quarterly cap and only having an annual cap its even more critical to us that we can instate an upper limit that applies since these staff will accrue at 12% for only half the year.

    5 votes

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  8. Critical that employees are sorted in SURNAME ORDER. Every thing that is associated with Payroll sorts in SURNAME ORDER - Particularly SUPER. So hard when trying to check lists against one another when Xero sorts in FIRST NAME and other programmes sort in SURNAME (SUPERANNUATION AS AN EXAMPLE).
    This idea has been put forward before, but I can no longer find it. Only the idea to be able to sort by different headings, not just always having EVERYTHING PAYROLL in SURNAME ORDER.

    5 votes

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  9. Xero should get rid of SMS verification for Payday Super.
    We are already logged in, but if you insist on extra verification use the same method as we use to sign in (I use an authenticator app).
    Mobile reception is appalling in a lot of Australia and SMS don't reach us when overseas.
    We want to comply with ATO regulations and this stupid SMS system is preventing us doing so.
    There is no valid reason why Xero insists on SMS verification.
    Superchoice have given me a written assurance that they do not insist on it, and don't recommend it.

    4 votes

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  10. When you go into timesheets, can they please be from newest to oldest as the default, every time I go in there and need to look for a timesheet it is oldest to newest, I change it find the timesheet and go out and reverts back to oldest to newest again - PLEASE CHANGE THIS

    4 votes

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  11. Insertion of a child support tab in payroll processing - Can you put a tab (just like Pay super tab) with the drop down list in payroll so it creates a list just like the list in pay super. I currently have to go into chart of accounts list to find out how much child support to pay.

    4 votes

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  12. I'd love to see Xero introduce an Auto Payroll feature that works in the same way as Auto Super.

    The concept would be that a business signs a direct debit authority allowing payroll payments to be made from their nominated bank account. The business owner could then appoint one or more payroll approvers within Xero, allowing those users to approve and process payroll payments directly from Xero without requiring full access to the client's online banking.

    This would have a number of benefits:

    • Improved security by removing the need to give bookkeepers and payroll staff internet banking access.
    • Reduced administration…
    3 votes

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  13. Payroll template for employees have 6 decimal points. The bulk update pay rate only allows 2 decimal points with rounding, which make the pay rate incorrect.

    There should be a setting that allow users to adjust decimal points to fit with each business set up.

    3 votes

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  14. Why can the employee not have access to their P45 through XeroMe? If you can access payslips and P60s - surely it would make sense to access their P45.

    2 votes

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  15. Mandatory Emergency contact
    Have Emergency contact as mandatory in the self onboard for employees.
    We still need emergency contacts on file but I have found that if it is not mandatory the new employee doesn't fill it in.

    3 votes

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  16. Hi Xero Team,

    I wanted to share my feedback regarding the recent onboarding options you've made available in the software. Overall, I'm quite happy with the new onboarding process.

    However, a few issues have been occurring consistently over recent weeks that are now affecting multiple clients.

    One notable flaw is that employees entering their own superannuation details often don’t understand what they should be selecting. We’ve had multiple instances where employees have accidentally selected self-managed super funds. As a result, when we process the super for that week—since we don’t handle payroll or add information for these clients—the entire batch…

    2 votes

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  17. Our employees need to record start time, lunch break and finish times. Perhaps a template could be made available to payroll administrators to customise to their own organisation?

    3 votes

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  18. Currently you can only automate payslips to be sent based on when the pay run has been posted. I would like the option to send this on a specific time and date ie. on the actual payment date. Situation recently I posted the pay run 5pm the day before payment was made and using the automated schedule the payslip would not be emailed until 5pm on the date payment was made which would be too late for employees to receive.

    3 votes

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  19. It would be helpful to have a button to 'email employees' to let them know that the finalisation process has been completed

    2 votes

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