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190 votes
Hi everyone, we want to thank you all for your meaningful feedback and detail of the uses you each have for enabling duplicate names for contacts.
Right now, the contact name field is the key identifier that interacts with many other Xero features, and as such, changing how this field functions is not a small feat.
As noted by others in the comments, some users have found adding unique characters or using the account number in the contact name useful.
At this time we don’t have plans for developing the ability to have duplicate names of a contact in Xero. However, the work happening around core features might open the door for improvements like this down the line.
For now, we'll keep a close watch on the support this idea continues to build, and we’ll make sure to share updates if anything changes.
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Fraser Mayfield
supported this idea
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Sarah Coxon - if you need Xero to have the full name of each contact the best solution we have come up with is to append the account number to the surname eg First Name + Last Name (10901).
Alternatively if you are issuing the invoice from a third party application you can simply create a placeholder organization within Xero using your unique account number as the name. It’s not ideal obviously but allows you to keep your transactions separately and be able to trace them back to the issuing system.