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  1. Contacts - Allow duplicate contact names

    147 votes

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    80 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Fraser Mayfield commented  · 

    Sarah Coxon - if you need Xero to have the full name of each contact the best solution we have come up with is to append the account number to the surname eg First Name + Last Name (10901).

    Alternatively if you are issuing the invoice from a third party application you can simply create a placeholder organization within Xero using your unique account number as the name. It’s not ideal obviously but allows you to keep your transactions separately and be able to trace them back to the issuing system.

    Fraser Mayfield supported this idea  ·