Settings and activity
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5 votes
Thanks for sharing this idea and explaining the impact that opening an invoice yourself can have on the “Viewed” status and how important it is for you to have confidence that the status reflects whether your customer has accessed the invoice, particularly when you’re trying to confirm that it hasn’t been missed or filtered into spam.
This idea is currently open for other Xero users to vote and add comments will help us understand how broadly this would benefit the community and the different ways this behaviour affects businesses.
We appreciate you taking the time to explain your experience and provide this feedback 🙂
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Kirsty Brown
supported this idea
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60 votes
Kirsty Brown
supported this idea
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Kirsty Brown
commented
agree, the ability to receipt individual lines on a PO but not show the entire PO as billed or outstanding would be highly beneficial
Being able to see who has viewed the invoice is highly important as a business to ensure that your client has received the invoice properly. As the original poster said, companies are increasing their spam and security filters and we want to make sure invoices aren't getting caught up and then going unpaid