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    Lara-Jane Mitchell commented  · 

    Glad I'm not the only one with this same issue.
    I raised in this in May 2023 and received this response from Ameen

    Thanks for getting in touch.

    It's currently not possible to generate a remittance advice to show a credit note allocated to an outstanding bill when there is no payment applied to the bill.

    It's only possible to generate a remittance to show all the bill activity once a payment has been applied to the bill.

    However, this is a request that's already been raised with us and I've found an idea that's similar to what you’re suggesting in our Xero Product Ideas. Xero Product Ideas is a Xero website where our customers can share and support ideas for change.

    I’ve included a link to the idea where you can view and support it or create a new idea to share your thoughts. Please note, you may be asked to log in to Xero first.

    I have also included a link to our support article for further information on generating remittances.

    Xero Product Ideas: Supplier Credit Note Remittances

    Xero Central article: Send a remittance advice

    An error occurred while saving the comment
    Lara-Jane Mitchell commented  · 

    This would be a great function to have for our organisation.
    Our supplier credit notes generally don't correspond to specific bills. Rather, the credit notes are applied to mutliple supplier bills. We are having to manually email our suppliers to advise them of which credit notes have been applied to their bills. This takes up valuable time and is frustrating.

    Lara-Jane Mitchell supported this idea  ·