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  1. Remittance Advice - Show all credit notes and invoices

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    submitted  ·  79 comments  ·  For small businesses » Business features  ·  Admin →
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    Lara-Jane Mitchell commented  · 

    This thread started in 2022, is there anyway Xero can provide feedback to all their customers requesting this idea? MYOB has this functionality, and we switched from MYOB to Xero. It's disappointing that we now have to email our suppliers each time we apply a credit to clear an invoice in full.

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    Lara-Jane Mitchell commented  · 

    Glad I'm not the only one with this same issue.
    I raised in this in May 2023 and received this response from Ameen

    Thanks for getting in touch.

    It's currently not possible to generate a remittance advice to show a credit note allocated to an outstanding bill when there is no payment applied to the bill.

    It's only possible to generate a remittance to show all the bill activity once a payment has been applied to the bill.

    However, this is a request that's already been raised with us and I've found an idea that's similar to what you’re suggesting in our Xero Product Ideas. Xero Product Ideas is a Xero website where our customers can share and support ideas for change.

    I’ve included a link to the idea where you can view and support it or create a new idea to share your thoughts. Please note, you may be asked to log in to Xero first.

    I have also included a link to our support article for further information on generating remittances.

    Xero Product Ideas: Supplier Credit Note Remittances

    Xero Central article: Send a remittance advice

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    Lara-Jane Mitchell commented  · 

    This would be a great function to have for our organisation.
    Our supplier credit notes generally don't correspond to specific bills. Rather, the credit notes are applied to mutliple supplier bills. We are having to manually email our suppliers to advise them of which credit notes have been applied to their bills. This takes up valuable time and is frustrating.

    Lara-Jane Mitchell supported this idea  ·