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  1. 69 votes

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    Thanks for your feedback about this.

    The community can now get behind and support this idea.

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    Stephanie Jackson commented  · 

    Yes! So frustrating having that bill payment pop up when i go to purchases that means i cant do anything until i click elsewhere. Apparently it it will go away if i click in the link but this is time consuming doing a payment run across a large group. Plus i did this, then it started doing it again

    Stephanie Jackson supported this idea  · 
  2. 27 votes

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    Thank you for your valuable contribution! We've reviewed your idea, and it is now open for community feedback and voting.

    To help your suggestion gain traction, we encourage you to share it with colleagues who would also benefit from this change. Their votes and comments will provide additional insight into how this improvement could enhance the Xero experience for everyone.

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    Stephanie Jackson commented  · 

    Please bring this functionality back - as with all the latest updates you have been been removing our efficiencies and its so frustrating having to go through multiple clicks when previously this was available as a favourite.

    Working across a large group, we don't want to have to go through multiple screens as part of our month end process

    Stephanie Jackson supported this idea  · 
  3. 61 votes

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    Sorry to hear you're not liking the refresh of the Files inbox, Felicity. The intention is to make managing and working with your files simpler and more efficient.

    Just to confirm, when you say this has added extra clicks for you - would that be the need to go to the Archived tab to access a fioder you've moved a file to?

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    Stephanie Jackson commented  · 

    Agree, its really poor. Not sure how having to put items in a folder and then moving them is more efficient than just putting them where you wanted in the first place.

    Also, if you put the document on a wrong sales inv, but still want the document you don't have the option to remove and save to files, you just delete it. It may be in the archive somewhere but thats a lot to go through.

    We used to create our sales invoices by sending the pdf and excel backing to the files, then select these to add to add to a sales invoice which we can no longer do as you are required to add a contact name, and it then still takes a while to add the info thats needed. We have to change our processes which now takes longer, but apparently all these updates make things simpler and easier.

    Stephanie Jackson supported this idea  · 
  4. 128 votes

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    Thank you for all sharing and adding your vote for the idea, here. We know our customers find great use in Xero Files and developing the ability to create sub folders in Xero Files is something the team are planning to take a deeper dive into in the coming months. For now, we'll move the idea to Under review and I'll come back with more news when this picks up. 😊

    Stephanie Jackson supported this idea  · 
  5. 69 votes

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    Hi everyone, thanks for your feedback on the Xero Files changes. We appreciate you explaining how important direct drag-and-drop is to your workflows.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Stephanie Jackson commented  · 

    Its so frustrating, the drag and drop box also reduces in size after you have put in your first document.

    It really feels like this is a step backward, you then have to do further clicks to put items in a file, when before you could see everything listed on the one screen.

    They have also screwed adding files to sales invoices which is hugely frustrating for us as we have a large number of self billing invoices with excel backing data which we cant add through Dext, and Xeros support idea to "streamline" the process takes us longer than what it did before - why do i have to save an invoice before i had a document, its yet another unneeded step!

    Stephanie Jackson supported this idea  · 
  6. 2 votes

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    Stephanie Jackson supported this idea  · 
  7. 83 votes

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    Thanks to everyone that contributed and gave feedback to the teams survey that was shared in my last update.

    There was a lot of valuable insights that the team are able to take from this as they continue to plan whats next in invoicing.

    We understand and appreciate there are different flows for how our customers invoicing, and the timing of adding files can be dependent on these flows also.

    Our team are currently reviewing and exploring solutions to enable attachment of files to an invoice prior to the Contact. As soon as I have more news around this I'll be sure to share with you all through the idea here.

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    Stephanie Jackson commented  · 

    Not a new idea, more returning of a feature that we can no longer use.

    We want to email our self billing sales invoices to Xero files, then go into Xero files, select those invoices and add to a sales invoice and its they are there without having to add contact, or saving the invoice and then reopening to add them

    Stephanie Jackson supported this idea  · 
  8. 2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Stephanie Jackson shared this idea  · 
  9. 16 votes

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    Hi team, thank you for sharing back with us on how providing a bulk tools to remove users from an organisation would be helpful.

    Being upfront this isn't something we have plans for developing right now but are continuing to watch interest in this idea grow. We will share if there are any updates.

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    Stephanie Jackson commented  · 

    It would be good to be able to bulk add/delete users in the Organisation settings. We have invited multiple external user as part of our audit (which took a while), who i now have to remove, but I have to do each employee, in each company individually- thats apprx 10 employees across 50 companies so very time consuming.

    Would be much easier if there was a tick box to select so we can delete in bulk

    Also, we use ApprovalMax for approvals, and when adding a new user you can just add in all the email addresses in one go and all the invites are sent - its much easier to add users when dealing with a large group!

    Stephanie Jackson supported this idea  · 
  10. 99 votes

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    Stephanie Jackson supported this idea  ·