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1. Invoicing - Customers to pay deposits on invoices

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   120 comments  ·  For small businesses » Business features  ·  delete…  ·  Admin →
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   under review  ·  AdminKelly Munro (Community Manager, Xero) responded

   Thanks for your continued engagement with us on this idea, everyone. We understand there are many different ways business work and conduct business with customers, and that you need more flexibility in the way you manage and receive payments for invoices with Xero. While pockets of research have been done in the past we’re getting a fresh lens and conducting a broader piece of discovery to deeply analyse and understand where our efforts could be focused in this space to alleviate existing hurdles in receiving payments for majority of Xero users. We’d like to open the invite to be a part of our teams research pool, where you’d get the chance to share more on the importance of managing payments for your business. This may involve being interviewed, or helping answer questions through short surveys or questionnaires. 

   ✍️ If this is something you’d like to be a part of, please fill in this short form. Our research team will be in touch with many of you over the coming months. Though we won’t be able to invite everyone into every stage, we’ll return to round out on their outcomes and how this forms our next steps.

   Thanks for your continued engagement with us on this idea, everyone. We understand there are many different ways business work and conduct business with customers, and that you need more flexibility in the way you manage and receive payments for invoices with Xero. While pockets of research have been done in the past we’re getting a fresh lens and conducting a broader piece of discovery to deeply analyse and understand where our efforts could be focused in this space to alleviate existing hurdles in receiving payments for majority of Xero users. We’d like to open the invite to be a part of our teams research pool, where you’d get the chance to share more on the importance of managing payments for your business. This may involve being interviewed, or helping answer questions through short surveys or questionnaires. 

   ✍️ If this is something you’d like to be a part of, please … more

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   David Burke commented  ·  18 September, 2024  ·  Edit…  ·  delete…

   Also surprised this isn't a feature already up and running in Xero. Our business has been getting more into custom product which we require a 50% deposit in order to get the project going. Having to send two different invoices is a pain, causes confusion and can delay us receiving payment. Some customers prefer paying via credit card (it's faster for us anyways) but any electronic payment creates a very clunky experience with added work to our team.

   PLEASE HELP PRIORITIZE THIS SIMPLE ADDITION!

   Take a note from Quickbooks - as the customer, you can manually change the amount being paid prior to inputting CC details.

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   David Burke supported this idea  ·  18 September, 2024