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  1. New invoicing - Contact discount not being applied to invoice

    1 vote

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    0 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    This doesn't sound like regular behaviour, Chris. Is it something you've raised with our specialists at Xero Support. I'd recommend getting in touch with them with examples of contact s and invoices this has occurred with. Any screenshots you can show where you've added items to a draft invoice where the discount isn't showing and an image of the contact record with the discount saved should help them investigate.

    Chris Jackson shared this idea  · 

  2. New invoicing - Page loading slow

    5 votes

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    3 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Appreciate the short videos and can see what you're saying, Chris - Have you raised a case with our Xero Support team about the slowness in loading?

    Actual slowness in the page loading are issues that we'd like to dig into deeper as they aren't occurring for all users so it'd be good to be able to investigate one on one with our Xero Support team who can escalate if needed. Thanks

    Chris Jackson shared this idea  ·