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  1. Email Settings - Specify date/time to send transactions

    640 votes

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    259 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.

    Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.

    The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!

    We'll post another update here…

    Zoe King supported this idea  · 

  2. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    359 votes

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    293 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

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    Zoe King commented  · 

    The biggest issue here is that emails go into spam, which is pretty bad when sending something so operationally important. The ability to add SMTP detail would be the perfect solution - or Xero need to work harder to stop their emails being caught by spam filters please.

    The spam problem makes it impossible to use any email feature from within Xero, rendering those feature completely valueless, and increasing the admin time for our team.

    Zoe King supported this idea  ·