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  1. Invoice reminder - Show the list of those contacts that have reminders turned off

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    7 comments  ·  For small businesses » Business features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey team, thanks for sharing how we can improve Invoice reminders and make these more powerful for use in your business.

    Our product team has kicked off some research around Invoice reminders. It'd be great to get your input - We've got a quick form here where you can sign up to be part of the process.

    As we do our research, the team might reach out with surveys or even chat with some of you directly. We'd be super grateful for your involvement in shaping the future of Invoice Reminders at Xero!

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    Rachael Keates commented  · 

    We have nearly 500 customers in various groups and this is impossible to manage having to open each account to see who is receiving and who isn't receiving invoice reminders.

    We have a group of customers on direct debit who we do not wish to erroneously chase for money in case there are any delays with this process/reconciliation. We can not be expected to turn off invoice reminders manually under each client.

    Whilst I'm here it would be good to be actually be able to do anything via Groups. Although this tagging feature is nice, it's basically useless if you can not action set processes from it, ie turn on invoice reminders for a set group, send statements for a set group etc etc.