Settings and activity
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451 votes
Hi everyone, totally get wanting to get an update from us on the idea here. Having a fair amount of interest from users I can say that Quote reminders are defintiely on the teams radar, however with current focus largely on new invoicing we do not have any immediate plans for this in the next 6 months.
I can assure you, though we mightn't be able to provide updates as frequently as you'd like to see, our product teams are heavily involved in the forums here and our community team often connect to share trends, discuss developments and externally communicate changes that are coming across Xero products. It's important to us to continue developing Xero to streamline payments and help our customers get paid sooner, and your idea here does sit in this realm.
When the teams resources open up and we can consider new development in Quotes like being…
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ELIAS TOBIAS
commented
I am voting here to help all of us users of xero, although I have absolutely NO HOPES that xero as a company will care about it !
I have been using xero since 2016 and to my perception they only do things they want !! to my experience they could not care less
Did you notice that as time goes they make it even more difficult to reach the support hiding the links on how to reach them, they make it even harder then amazon they are champs on this what a pity
ELIAS TOBIAS
supported this idea
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Subject: Urgent Call for Action: Stop Ignoring Your Customers
Hi everyone,
I completely understand the importance of requesting updates, but once again, we’re met with the same robotic response: "Quote reminders are on the team's radar," the same hollow promise that has been recycled time and again.
Here’s the reality—one day, like it always does in business, a competitor will emerge with the same features you currently offer, and suddenly, you’ll care. Unfortunately, by then, it will be too late.
Right now, I feel like a captive customer, staying only because I’m unaware of any viable alternatives to what Xero provides. Instead of using this as an opportunity to stay ahead of the competition, you seem content to rest on your laurels, while your paying customers are left unheard. You’re dancing on the edge, assuming you’ll always be the leader, but that’s a dangerous gamble.
Trust me—after 40 years in business, I’ve seen it happen. Customers, including myself, will bolt the moment a new option arises, and when that happens, no amount of price cuts will bring us back.
This is a wake-up call, Xero. Start listening to your customers now, before it’s too late.
Best regards,