Settings and activity
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501 votes
Hi community, we understand how being able to send quote reminders like you can for invoices, would help with following up on uncommitted work with your customers and potentially locking in sales.
For the time being, as many will be aware you can resend a quote that’s already been sent, by clicking the 3 dot menu in the top right and choosing ‘Send’, where you’ll have the option to change the email and who it’s being addressed to.
This is something we have intentions of diving into discovery for this year and I’ll return to share more news when things progress. Thanks
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ELIAS TOBIAS
commented
I am voting here to help all of us users of xero, although I have absolutely NO HOPES that xero as a company will care about it !
I have been using xero since 2016 and to my perception they only do things they want !! to my experience they could not care less
Did you notice that as time goes they make it even more difficult to reach the support hiding the links on how to reach them, they make it even harder then amazon they are champs on this what a pity
ELIAS TOBIAS
supported this idea
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Subject: Urgent Call for Action: Stop Ignoring Your Customers
Hi everyone,
I completely understand the importance of requesting updates, but once again, we’re met with the same robotic response: "Quote reminders are on the team's radar," the same hollow promise that has been recycled time and again.
Here’s the reality—one day, like it always does in business, a competitor will emerge with the same features you currently offer, and suddenly, you’ll care. Unfortunately, by then, it will be too late.
Right now, I feel like a captive customer, staying only because I’m unaware of any viable alternatives to what Xero provides. Instead of using this as an opportunity to stay ahead of the competition, you seem content to rest on your laurels, while your paying customers are left unheard. You’re dancing on the edge, assuming you’ll always be the leader, but that’s a dangerous gamble.
Trust me—after 40 years in business, I’ve seen it happen. Customers, including myself, will bolt the moment a new option arises, and when that happens, no amount of price cuts will bring us back.
This is a wake-up call, Xero. Start listening to your customers now, before it’s too late.
Best regards,