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  1. 852 votes

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    Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.

    I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.

    While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.

    David Roff supported this idea  · 
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    David Roff commented  · 

    The drag and drop attachments in new invoicing is SO BAD, you have to click a button to get a window to appear and then drag before it closes, the old way was better just drop on the invoice, im not sure who thought that this new way was better.

    The other thing that's now unusable in the new invoicing it the file library, try taking pictures of the receipts or things you need to add and put them in file library for use later. When you go in the invoicing you can no longer preview them, and they just get a random file name from the camera i.e. photo-1, photo-2. so which ones do I need to add to THIS invoice is impossible to do. I have to have two windows side by side.

    I really want to like the new invoicing but its nowhere near as usable as the old version (yet) and I feel we are fighting to make that clear to Xero there are so many points raised on this its not against change and this post sums it up well, 'sub optimal' and 'forced into'. The product manager for invoicing should take a day out and read the posts and talk to the users and ask them to show why its not great and could be better.

  2. 7 votes

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    David Roff supported this idea  · 
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    David Roff commented  · 

    I think this is a no brainer for Xero, its the same for all banking apps btw (Revolut, Tide and Starling) the bank triggers you to upload a photo from teh app as the transaction goes through meaning you always have the receipt.

    Some of these banking apps are trying to flog their own accounting package which might be great for some but not all, but all data is available on the API surely. depends who is the driver here Starling OR Xero ?

  3. 5 votes

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    David Roff supported this idea  · 
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    David Roff commented  · 

    I have this same issue its so frustrating, I incur travel expenses for a client when travelling, pay from my euro bank card and when reconciling assign to a customer, then the amount on the invoice is ALWAYS out.

    I cant add as an expense from the mobile app as it ONLY allows base currency expenses, which means I would have to convert and then enter (pointless) and for the same thing to happen.

    I think this is so easy to resolve for Xero but a daily headache for many of us.

    Not sure why its not as simple as this from mobile app.

    1. Add receipt - assign to customer, and for the currency I paid in (from my euro bank)
    2. Rebill on expense invoice, if incurred cost is in same currency as invoice no conversion otherwise convert?

  4. 189 votes

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    David Roff supported this idea  · 
  5. 30 votes

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    David Roff commented  · 

    I support this issue, I have a similar point about files attached to billable costs incurred and would like to include the file ideally Or the hyperlink as noted.

    When incurring an expense which is to be rebilled to a customer on reconciliation I add the original receipt

    However when invoicing I can add the billable expenses to the invoice but cannot easily add the uploaded receipt, I suggest this could be pulled to the invoice for selection or in the attached files but not to customer allowing me to choose what to add

    Without this I have to find the cost in xero and download the receipt and then come back to the invoice to attach as they have to be passed to clients for expenses invoice to be paid

    David Roff supported this idea  ·