Settings and activity
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Hi everyone, we've released a new send modal for new invoicing in Xero. As part of this update you now have a rich text editor that allows for small formatting changes such as bold, italics, underlining and the ability to insert emojis.
You'll also find other improvements like the ability to cc and bcc emails, and have more visibility of your emails and the PDF of the invoice with a preview on the left of the screen.
While this is limited to new invoicing at present, we will look into surfacing this to other areas of the product over time. We'll let you know of any further change for this, here.
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Ben Ablewhite
supported this idea
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The fact that we can't edit email headers is a big problem. In our case, the biggest concern is with the invoice email header - it displays the price in a needlessly massive, bold font and with tax added. In the UK, businss-to-business sales are subject to tax but, because it's offset, the number we care about is the price without tax. As things stand, a customer who is expecting an invoice for £1,000 will be alarmed to receive an email that says £1,200 in big, bold numbers right at the top of the page. It looks really unprofessional.
Further to that, our company name is unnecessary if it's in the logo, and 'GBP' is not necessary when there's already a £ sign.