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88 votes
Hi team, we appreciate the added feedback from you on the behaviours from classic that you'd find useful in new invoicing. The invoice number assignment is still a feature that our teams are continuing to monitor closely. Right now, while we don’t have plans for changing the way invoice numbers are assigned, our product teams are considering future improvements - As part of this they are doing some discovery that we’d love to get your contribution to.
We'd like to invite you to share back though our survey here. Insights from this will help our product teams get a deepened sense of our invoicing users. Thanks
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Kamil Shah
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An error occurred while saving the comment Kamil Shah
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I'm joining this conversation as our organisation is also facing the same issue. Xero communication has been beyond poor. They keep telling me that this is a priority matter - but this "priority" fails to be resolved months on.
@ Xero - we would expect your New Invoicing to maintain the same functionality as Classic Invoicing as a bare minimum. If you are unable to do this at present, please extend the switchover window. Your customers workflow as being seriously affected as is demonstrated by the comments in this case
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49 votesKamil Shah
supported this idea
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So today is the first official day of using new invoicing. Xero have told me that the automatic assigning of the next number is "not an priority" so I am led to believe that all the communication that they are "closely monitoring this" is superficial.
Xero have told me to use a workaround...
I am to have a separate tab open to show all the invoices so that I know which is the latest number and therefore be able to add this manually on new invoices I am creating. OBVIOUSLY this is a ridiculous state of affairs given that technology is supposed to make work more efficient, not less...
Invoice numbering is a basic practice of accountancy so for a software provider to expect customers to use workarounds to manage such basic practices is beyond belief.
Finally, I have a question for people on this group. Does anyone have experience of QUICKBOOKS and whether it is a good platform for switching over to?