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  1. Invoice Reminders - Increase # of reminders that can be set up

    41 votes

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    14 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks everyone, we appreciate you sharing how the five-reminder limit can be restrictive and result in more manual follows ups from your business.

    We’re pleased to update that this idea is moving forward as part of our Get paid without chasing work.

    As part of this development, JAX will create personalised follow-up plans based on each customer’s payment history, using the right channel, timing and tone to help get you paid.

    These multi-step plans go well beyond the current 5-reminder limit, with persistent chasing until payment.

    We’ll share more as this feature lands so you can begin to make use.

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    Sandra Perry commented  · 

    Agreed, need an auto reminder to be sent every # days until the debt is paid.

    What was the outcome of the research? The survey in no longer active.

    Sandra Perry supported this idea  · 

  2. Invoices - Automatically send invoice reminders for all overdue invoices

    18 votes

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    5 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate your support here in making overdue invoice follow-ups easier and more efficient.

    We'd like to share that work is currently underway where soon you'll be able to use JAX to automatically generate and execute follow-up plans for overdue invoices across all eligible contacts, which will help reduce manual chasing and create a more consistent process for getting paid.

    You can tune into recent updates through the long and short of it on our website, and I'll update you all here when this feature lands.

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    Sandra Perry commented  · 

    Agree, need automatic reminders sent for invoices overdue by xx days until paid.

    Sandra Perry supported this idea  ·