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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    171 votes

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    We’ll send you updates on this idea

    167 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.

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    James Argyle commented  · 

    FreeAgent offers this functionality for users who are confident editing their DNS settings. It also provides the option to use the default @freeagent sending address for those who aren’t. Stripe invoicing via their platform offers the same.

    Why are we still waiting for this, Xero?

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    James Argyle commented  · 

    I can't understand why this isn't already a feature. FreeAgent provides this feature and has for some time. Stripe also has this as an option when using their invoicing. A simple DNS change for users to implement and it's ready to go.

    James Argyle supported this idea  ·