Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. New invoicing - Assign next number in sequence when number removed

    82 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    34 comments  ·  For small businesses  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we appreciate your feedback on the way invoice numbers are assigned within the flow of new invoicing and how this differs to classic.

    Being open while we don't have plans to replicate the exact same behaviour from classic in new invoicing, this is a point that our product team are monitoring closely and we'll let you know here if there's any change to the behaviour planned.

    An error occurred while saving the comment
    Lizette van Blerck commented  · 

    Hi Kelly, thank you for your feedback.

    We are unable to switch over to the new invoicing as we require the automatically assigned invoice number to be active. We have hundreds of draft invoices which, when it is time to raise the invoices, we encounter the same issue/s that our colleague mentioned. This is a critical issue.
    We are also more than one staff member invoicing at the same time and thus, having to look manually for the next invoice number causes frustration due to using the same number and one member having to start over again. It is a waste of time and money.

    Your urgent attention to this matter will be appreciated.

    Thank you.

    Lizette

    An error occurred while saving the comment
    Lizette van Blerck commented  · 

    Please allow us to continue using Classic invoicing until this issue is fixed. The new invoice creates more work for us and increases likelihood of human error as we are more than one person invoicing at the same time. We have reverted back to Classic invoicing.
    I also prefer the look of the Classic invoicing as it is a cleaner, neat look, unlike the new one which is very messy and all over the show.
    Thank you.

    Lizette van Blerck supported this idea  ·