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  1. Purchase Orders - Include document attachments when emailing to supplier

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    127 comments  ·  Purchase orders, bills & inventory » Purchase orders  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we highly value all the feedback we've received through this request, and understand wanting more functionality to manage communications with suppliers directly through Xero.

    As you may have read on our blog, we're redesigning the purchase orders experience, and our product teams have paid close attention to ideas for purchase orders in these forums.

    I'm pleased to share that being able to include file attachments when sending purchase orders is being developed into this new experience. I'll update again as this feature rolls out to customers. 😊

    An error occurred while saving the comment
    Dean Jenkins commented  · 

    I'd like to add to the stated Purpose for the idea here - it's not just additional specifications that may need to be sent, it's the actual orders. Xero is not order processing software, nor should it be. It does accounting. Orders are generated by all sorts of other software and the product database needs to be integral to those systems, not the accounting software. Otherwise you're faced with running duplicate product databases, which never works.

    However, as has already been pointed out here, you need to send the order and the Purchase Order from Xero together, otherwise the functional and legal integrity is lost.

    You don't have to be a techie to know that there is a real block in Xero thinking here. Attaching the document to the PO is already there, as is the ability to send the PO - it makes no sense not to be able to send the PO with the attachment it already has. Just like you can for an Invoice.

    I'm sure the tech department could sort this in 5 minutes. It's obviously a question of management will.

    Re the response from Xero (Kelly Munro, 13/3/23):
    To say that the team is focussed on updating Purchase Orders, but not doing this easy, urgent and hugely requested update, is completely nonsensical.

    That response is over a year old now. Please can someone from Xero come up with something positive to say about this.

    Thank you.