Settings and activity
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41 votes
Thanks everyone, we appreciate you sharing how the five-reminder limit can be restrictive and result in more manual follows ups from your business.
We’re pleased to update that this idea is moving forward as part of our Get paid without chasing work.
As part of this development, JAX will create personalised follow-up plans based on each customer’s payment history, using the right channel, timing and tone to help get you paid.
These multi-step plans go well beyond the current 5-reminder limit, with persistent chasing until payment.
We’ll share more as this feature lands so you can begin to make use.
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Nicola Naumann
supported this idea
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Please increase number of reminders. This is critical to our business, 5 is not enough. At least 50 would be helpful to continue automated follow ups. Has anyone found a Xero add on/app that can temporarily solve/help with this issue?