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← Share and support customer ideas for Xero

Settings and activity

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  1. Login - Remember 'Trust this device' setting for MFA after 24 hours

    26 votes

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    23 comments  ·  Users & setup » Login  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the added support this idea has received.

    We have recently shipped a new login experience and want you to know defaulting this checkbox was considered but for now isn't a functionality we've been able to work in.

    We'll continue reviewing this as we consider future improvements like more user control. If there's any progress I'll let you know, here. Thanks

    Nicola Naumann supported this idea  · 

  2. Invoice Reminders - Increase # of reminders that can be set up

    41 votes

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    14 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks everyone, we appreciate you sharing how the five-reminder limit can be restrictive and result in more manual follows ups from your business.

    We’re pleased to update that this idea is moving forward as part of our Get paid without chasing work.

    As part of this development, JAX will create personalised follow-up plans based on each customer’s payment history, using the right channel, timing and tone to help get you paid.

    These multi-step plans go well beyond the current 5-reminder limit, with persistent chasing until payment.

    We’ll share more as this feature lands so you can begin to make use.

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    Nicola Naumann commented  · 

    Please increase number of reminders. This is critical to our business, 5 is not enough. At least 50 would be helpful to continue automated follow ups. Has anyone found a Xero add on/app that can temporarily solve/help with this issue?

    Nicola Naumann supported this idea  ·