Settings and activity
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265 votes
Hi community, thanks for continuing to share how much time this workflow can take.
Right now, we're building an agent that'll sit within JAX and help you get paid without the need to manually chase your customers, which may help address some of the need for more efficient follow-up and statement management.
Initially, you won’t be able to turn this on for an entire contact group at once. You'll be able to enable it for each individual contact within a group, and JAX will do the handy work of designing a personalised plan to follow up with each one. For some this may be a consolidated statement.
We recognise this doesn't cover every part of the original idea here, including sending statements to a whole contact group in one action. We’ll keep these gaps in consideration for future improvements and will share another update once the JAX agent is…
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Stuart Bisset
supported this idea
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Setting this up to allow for different behaviours for each contact group would be very useful:
- Invoice Child account for child account activity / Child account pays / summary reports at parent account level
- invoice child account for child account activity / parent account pays (parent account may pay for multiple invoices for multiple different child accounts in one lump sum)
- invoice parent account for child account activity / parent account pays
There are possibly other permutations that other Xero customers may want/need.