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1. Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price

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   94 comments  ·  For small businesses » Business features  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.

   Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.

   To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.

   • We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax rate.

   Work required to enable inventory only description lines is deeper than the surface of invoicing itself. The teams required to develop this are very much across the idea here, and would like to dive deeper into this but it's not in our pipeline just at this point. We'll be sure to keep you updated if this work is picked up. Thanks for your engagement.

   Hi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.

   Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.

   To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.

   • We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax… more
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   Kathy Ludlam commented  ·  18 July, 2025  ·  Edit…  ·  delete…

   500 people have voted for description only lines to be available under the inventory. Why is Xero ignoring this? It is incredibly time consuming having to either manually type or copy and paste text to create description only lines. The majority of my invoices are description only so I have to copy and paste 5-6 sections of text each time! This is a real backward step from Classic invoicing. 18 months since this reply from Xero and I see people are still complaining about this issue.
   Xero - listen to your customers!

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   Kathy Ludlam supported this idea  ·  18 July, 2025
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   Kathy Ludlam commented  ·  18 July, 2024  ·  Edit…  ·  delete…

   So far, I am failing to find any of the changes an improvement to the previous version - they just appear to be changes for the sake of change. The change to not being able to add description only lines from inventory items seems to be a problem for many and is going to make invoicing very time consuming if we have to manually enter everything. Cannot believe this is considered an improvement and there is no plan to update this. Seems very unprofessional Xero not to be listening to your customers.

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