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  1. Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price

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    84 comments  ·  For small businesses » Business features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

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    Kathy Ludlam commented  · 

    500 people have voted for description only lines to be available under the inventory. Why is Xero ignoring this? It is incredibly time consuming having to either manually type or copy and paste text to create description only lines. The majority of my invoices are description only so I have to copy and paste 5-6 sections of text each time! This is a real backward step from Classic invoicing. 18 months since this reply from Xero and I see people are still complaining about this issue.
    Xero - listen to your customers!

    Kathy Ludlam supported this idea  · 
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    Kathy Ludlam commented  · 

    So far, I am failing to find any of the changes an improvement to the previous version - they just appear to be changes for the sake of change. The change to not being able to add description only lines from inventory items seems to be a problem for many and is going to make invoicing very time consuming if we have to manually enter everything. Cannot believe this is considered an improvement and there is no plan to update this. Seems very unprofessional Xero not to be listening to your customers.