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47 votes
Appreciate your input here, everyone. Our team is aware of the challenges our partners are facing around the auto-reversal of negative balance. It’s on their roadmap to investigate and provide a better user experience.
For the time being, I’ll move this idea into ‘Under review’ status. And when there's movement, we'll make sure to come back here and let you all know.An error occurred while saving the comment Mark Nesbitt supported this idea ·
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19 votes
Mark Nesbitt supported this idea ·
This does need urgent attention. Xero seem to think the software is working as designed.
When an accountant has mapped an account (with a negative or positive balance) as a Current Liability at every step along the way, for Xero Tax then to move it to Current Debtors with no warning, is not working as designed. I'm sorry, that is a big flaw in the software.
There should at least be a warning. But also an option to over ride this. If I wanted to show these accounts as Current Debtors I would tag them as such.
On top of this, at no point have I been offered a solution by Xero.
The only solution I can see is to journal all the accounts being affected into one account - which makes using Xero for management accounts redundant. Or certainly it adds friction to the year end process.