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  1. NZ Tax Letters - Notification when Tax Letter email fails to send

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    4 comments  ·  For accountants & bookkeepers » Xero Tax  ·  Admin →
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    under review  ·  AdminHannah G (Admin, Xero) responded

    Our team is looking into this idea, however, they don't have any dates planned on when they’ll develop a notification to let you know whether a tax letter has failed to send. We understand that this feature is important so that you can be certain your clients have received their tax payment reminder letters.

    We are monitoring your feedback and votes here, so please keep adding them in this thread. For the time being, I’ll move this idea into ‘Under review’ status, and if there's any movement, we'll make sure to come back and update you here.

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    Joanne Robinson commented  · 

    This needs to be developed as soon as possible - I have a client who has Xero on his safe list etc yet he only receives tax letters 50% of the time. It's frustrating because IRD don't let us use the same reason for non payment more than once when we are looking to get penalties remitted.

    Joanne Robinson supported this idea  ·