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  1. 350 votes

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    Hi everyone, thank you for your feedback on this here. Through testing we found that majority of our customers would Approve and email an invoice at once, which is why this was developed as the default in new invoicing. That said we appreciate others would like a different action as their primary option.

    While we don't have direct plans for adding the ability to set a default for this action, we're listening to your feedback and looking into how we can improve efficiency and speed things up for you when using new invoicing through the use of keyboard shortcuts. We'll share more news when we've confirmed what this shortcut looks like and are closer to providing this to you all.

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    Antony Wadie commented  · 

    @Kelly

    The feedback clearly shows people use it differently.

    The system should remember the option that the user used last and default to that selection, thus customising the user experience.

    I strongly suspect that this notion has much wider application.