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  1. Stripe - Pass full fee amount to customer

    40 votes

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    16 comments  ·  Invoices & quotes » Payment services  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate your support in being able to pass on exact fees to customers.

    While this is something our team have taken an initial look at, there is quite a bit involved in being able to develop this into the product and this isn't something we've been able to prioritise at this time.

    We understand the needs expressed in feedback here and want you to know this is a feature we'll continue to consider in future planning and will keep a close eye on the appetite in this idea.

    If there are any updates planned we'll make to share with you here. Thanks

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    Mel O'Keefe commented  · 

    Come 1 October, we will not be offering card payments due to the merchant fees being unable to be passed on.

    We provide services onsite at the customer's property, we do not have customers paying in person - they pay primarily by bank transfer, no merchant fees.

    When each invoice is $400+ we are not prepared to wear upwards of $7.30 (1.7% + $0.10) per payment.

    Mel O'Keefe supported this idea  · 

  2. AU Payroll - Calculate future leave balances for employees

    213 votes

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    51 comments  ·  Payroll & expenses » Employees  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey team, 👋 "Can I take this holiday?" - Now, we know this is one of the most common questions employees ask, and it's one we'd like to be able to help you solve with Xero Payroll.

    We'd love your help in shaping the future of Leave projections in Xero - As a start, please share any detail about;

    • What information you normally need for calculating future leave balances currently?
    • What would you need to see or understand to trust that the projected balance is accurate?

    We're also looking to set up a research session to dive deeper into your current process and explore options wth us - If you'd be willing to give some time, take a few minutes to fill in our survey📝 and we'll be in touch in the coming days. Thanks!

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    Mel O'Keefe commented  · 

    I am surprised this function is not already available. Not only is it an aide for the business planning, but for staff also.
    It is a function I used regularly at my former workplace, with a different platform.

    Mel O'Keefe supported this idea  ·