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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    170 votes

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    We’ll send you updates on this idea

    167 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.

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    André Allavena commented  · 

    Has anything changed on Xero side (I suspect not, but checking)?

    On our side, the costs to invoices being blocked / flagged as spam, etc. is high enough that it'll pay for another solution so we''re now looking into alternatives. Has anyone got feedback / recommendations they'd like to share?
    - 3rd party tool that manages invoicing (takes payment / reconciliation uploads results to Xero)
    - custom built solution
    - Webhook from Xero to download / email from elsewhere (if we do that, likely 1 will be better)
    - other?

    Thanks