I have a Data protection concern that is preventing me from utilising part of the Xero system for issuing statements to multiple customers by email.
Following enquiry, I have been advised by Xero customer support that the customer's email received header will show the email addresses of all recipients as the Xero email system does not automatically "BCC" to multiple recipients? I cannot see any option to select BCC during the process. I am sure you can appreciate the Data security implications of divulging client addresses to multiple recipients and I am frustrated that I am unable to utiliise this timesaving featue of Xero. I feel this needs urgent rectification, as the bulk email facility as it currently stands is not fit for purpose.
Alex Hunt
supported this idea
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I have a Data protection concern that is preventing me from utilising part of the Xero system for issuing statements to multiple customers by email.
Following enquiry, I have been advised by Xero customer support that the customer's email received header will show the email addresses of all recipients as the Xero email system does not automatically "BCC" to multiple recipients? I cannot see any option to select BCC during the process. I am sure you can appreciate the Data security implications of divulging client addresses to multiple recipients and I am frustrated that I am unable to utiliise this timesaving featue of Xero. I feel this needs urgent rectification, as the bulk email facility as it currently stands is not fit for purpose.