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  1. Email - Ability to cc and bcc sent emails

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    6 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we value your engagement in product ideas here. As you may have seen we've recently rolled out a new send experience in new invoicing. 

    With this new side-by-side view you'll find you can also CC and BCC other emails 🎉

    While this feature is contained to new invoicing atm, we'll look at applying a similar experience to other areas of Xero that you can send from in the future, so we'll keep you updated of any further developments for this here. Thanks!

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    Alex Hunt commented  · 

    I have a Data protection concern that is preventing me from utilising part of the Xero system for issuing statements to multiple customers by email.
    Following enquiry, I have been advised by Xero customer support that the customer's email received header will show the email addresses of all recipients as the Xero email system does not automatically "BCC" to multiple recipients? I cannot see any option to select BCC during the process. I am sure you can appreciate the Data security implications of divulging client addresses to multiple recipients and I am frustrated that I am unable to utiliise this timesaving featue of Xero. I feel this needs urgent rectification, as the bulk email facility as it currently stands is not fit for purpose.

    Alex Hunt supported this idea  ·