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  1. Contacts - Allow macrons for languages (such as te reo)

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    9 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi Karin, would it be possible to get a few more examples of names that you've tried to import and not have show with macrons? 

    One of our team have tested creating a contact via import with the name Whakatāne (/mækrn, me-/) and this created a contact in Xero as shown in this image. 

    It'd be great to better understand and see if we can look into this a bit more. 

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    Duncan Matthews commented  · 

    This is presenting challenges for our audit trail and those tasked with approving payments. When we export a batch payment, Xero replaces macrons in a contact's name with a space. Even our legacy SAGE software from 2010, that is an overseas product, handled this more gracefully by replacing the macron character with its non-macron equivalent (e.g. ā with a).

    Duncan Matthews supported this idea  ·