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  1. Contacts - Allow macrons for languages (such as te reo)

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    10 comments  ·  Contacts & documents » Contact  ·  Admin →
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    Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, appreciate the additional feedback and examples of where macrons are being misinterpreted. I've shared this back with product teams work on on different areas this has been mentioned in and I'll be sure to round back with any updates.

    I want to be upfront that it's unlikely this'd be solved across all areas at once, and our teams may need additional detail to and a case raised with our Support team to further investigate. I'll be sure to share any updates with you here.

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    Duncan Matthews commented  · 

    This is presenting challenges for our audit trail and those tasked with approving payments. When we export a batch payment, Xero replaces macrons in a contact's name with a space. Even our legacy SAGE software from 2010, that is an overseas product, handled this more gracefully by replacing the macron character with its non-macron equivalent (e.g. ā with a).

    Duncan Matthews supported this idea  ·