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  1. UK Payroll - Export payment file in CSV format

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    30 comments  ·  For small businesses » Payroll  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we have an exciting opportunity for a few customers to meet some of our Xero team who are working hard to improve payroll for you.

    You'd get a chance to tell us your honest experience with using Xero for payroll, as well as get a tour of the Xero London office!

    If you're interested and are available on Monday Sept 30, 1:45 - 3:15pm, and could come meet the team at our Xero London office - Share your details with us through the form here.

    We have a limited amount of spaces, but if you don't manage to get invited this round our team may reach out when our n ext opportunity arises.

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    Katrina Culshaw commented  · 

    Trying to load Xero payroll BACS file into RBS Bankline and it appears that the files coming out of Xero Payroll (BACS/Faster Payments) are not compatible with Bankline. Does Xero generate a CSV file that would be compatible?

    Also most banks seem to be moving towards the industry standard of BACSTEL-IP file so surely Xero will be embracing this as I believe it is to be a worldwde standard format.

    If you load in a BACS or faster Payments file it just encounters errors. I have uploaded a picture of this.

    I am struglling to understand why there is not compatibility. Does Xero not have other clients that experience the same problem with uploading from Xero to Bankline?

    RBS also mentioned that there is an option to pay direct to bankline a salary from Xero - I am struggling to find this functionality. Does this need to be activated? At the moment there only seems to be the bank feed from RBS.

    Surely Xero is desIgned to be compatible as it is meant to take the pain out of pay roll which to the most part it does.

    The whole idea regarding wanting to export a payroll file is to limit human error and time spent in entering the information into the bank?