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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

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    361 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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    Tomo Huber commented  · 

    It should be able to be implemented from knowing software dev. Just have us user set Cname and txt to verify the domain so that liability is off Xero's hands.

    > As using SMTP should not be enabled or any other method as it is not secure and the liability of everyone increases.

    As an additional note that might help other companies, we have done a workaround as follows:

    > When the invoice is being sent, we make sure is "Send me a copy" option is enabled. Since our organization uses Microsoft 365 for business as an email service, we have created an automation using "power automate" to set up automated resend from shared "Sales@" email every time "@post.xero.com" with another filtered email is received.
    > if you have your IT service provider, you can ask them to help you. If not, request to the post, and I might post detail ways on how to if Xero allows.