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  1. Support - Schedule a phone call using online chat

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    42 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate seeking urgent help, however right here you're in Xero Product Ideas. This is where you can join and vote on ideas for change at Xero, this is not a direct line to support. This is a public forum where anything you post is visible to others - Please keep this in mind when sharing your details.


    While we don't have an inbound number you can contact our Xero Support team, you can reach them anytime by raising a case through the Contact Xero Support tile found at the bottom of most pages throughout Xero Central.

    If you can provide a little detail on your questions or what you're needing help with we'll be bale to get you in touch with someone with the best skills to help, and generally our specialists are happy to arrange a phone call at a time that suits you.

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    STEPHEN WHEAT commented  · 

    I need help to get started and your support community and Q&A don't deal with the issue I have. I am on a free 30-day trial. If I can't be certain that my business will benefit from your accounting system, I will have to cancel the trial period. I have a cash business. No invoices, no paying of bills, etc. I need to enter general journal entries all the time. I have used Quickbooks for 25 years of business but now i'm retired and only need a cash accounting program.