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  1. 10 votes

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    Lucilia Powell commented  · 

    I have been saying this for a long time. The other issue we have is when the customer already paid (say by card) and the invoice is only for their records on their VAT return. Why does it need to show due date? I've sent many tickets to Xero about this. I successfully managed to remove it on the classic invoicing email template, but now have the same problem with the new invoicing. Xero never listens!!

  2. 625 votes

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    Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.

    Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.

    The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!

    We'll post another update here…

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    Lucilia Powell commented  · 

    Yes, seriously thinking of moving to Quickbooks as well.
    The aged statements is another very useful feature that to have I have to use a paid app. It's a disgrace.

    Lucilia Powell supported this idea  ·