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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

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    361 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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    Bardsey View commented  · 

    I agree, it seems unjustifiable to not offer this feature. Our clients are ever more aware of scams and anything purporting to be from us but not from our company domain is often ignored - significant admin burden to keep addressing late payment and client education etc. Surely there should at the very least be a way of masking the sent from address with our own organisation email address.