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  1. AU Payroll - Change reply-to email for payslips

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    31 comments  ·  Payroll & expenses » Payroll  ·  Admin →
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    Accepted  ·  AdminDavid Reynolds (Admin, Xero) responded

    Hi everyone, thanks for your feedback on customising the “Reply-To” email address which payslips are sent. We appreciate you sharing how important it is to have control over the reply-to address, considering sometimes bookkeepers process payroll.

    As you’re aware Xero has the functionality to set a default reply-to email address for some emails, however this doesn't extend to payslips.

    Our product team sees merit in the idea for future development. We’ll update the status of this to Accepted so that it’s formally marked for consideration.

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    Mandi Hilder commented  · 

    Please resolve this. It is inappropriate for users that are not the main Xero 'subscriber' (that was used to setup the account) and need to use their personal email address for their Xero user credentials, to potentially be replied to personally regarding pay processing. Our organisation is small and uses generic email addresses such as info@ sales@..... We have more users than email addresses and have no option but for users to use personal emails for login. What is the workaround for this?

    Mandi Hilder supported this idea  ·