Skip to content

Settings and activity

1 result found

  1. 181 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi team, we want to acknowledge your feedback and the needs you’ve expressed for being able to view the transaction line description in the account transactions report.

    While we appreciate not the news you’re hoping for here - we want to be honest with you all that there are no plans at this stage to change the behaviour of this report.

    We appreciate there can be some confusion of what is shown as it does differ based on the account and the line’s origin. We have added detail within our Xero Central article, but I’ve also noted below for ease of reference.

    • For accounts receivable, accounts payable, bank accounts, and tax account, it shows the contact’s name.
    • For all other accounts, it shows the contact’s name and the item line description.
    • As manual journals don’t have contacts, it shows narration and description.
    • For wage payments, Payroll Employee displays in…
    An error occurred while saving the comment
    John Treankler commented  · 

    "For example, when running the AT report for a bank account, transactions will show the Contact name in the Description field"

    "we don't have plans for changing the behaviour of this in the near term"

    Kelly, it's been over six months since you posted.

    I'd think half a year is not 'the near term' so my question is: when will this defect in the software be addressed? Do you have a timeframe for a remedy? Is it hours? Days? Weeks? Months? Years?

    Or is there no timeframe at all?

    Is it the official position of Xero that "transactions will show the Contact name in the Description field" forever and ever? And we should stop waiting on a bugfix?

    John Treankler supported this idea  ·