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'Ability to group custom reports' has been merged into this idea

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  1. 51 votes

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    HI team, while it's not possible to include links to all outstanding invoices when sending a statement I did want to make sure you're aware of the option to include a link to Outstanding bills when emailing an invoice to customer. 

    From this link your customer will be able to see a total and the individual invoices they have outstanding to pay with you - more on this here 

    A1 Auto & Truck Repair supported this idea  · 
  2. 46 votes

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    Hi community, to share another update to share around chasing customer invoice payments.

    As you may have seen, we have work underway to help with getting paid without chasing.

    The intention is that you'll have control of turning this on for your preferred contacts. JAX will create personalised follow-up plans based on each customer’s payment history, using the right channel, timing and tone to help get you paid.

    You can register your interest in this feature now through the link above, and we'll keep you updated as this is delivered here.

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    A1 Auto & Truck Repair commented  · 

    Important for big and frequent customers when lots of invoices remains unpaid as their organisation takes longer to authorise and process payments. That customer ends up receiving reminders for individual invoices followed by monthly statement, which is great but the timing makes the customer anxious, be like 20 reminders for 20 invoices at 5.20am.

    A1 Auto & Truck Repair supported this idea  · 
  3. 45 votes

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    A1 Auto & Truck Repair supported this idea  ·