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  1. Support - Schedule a phone call using online chat

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    47 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate seeking urgent help, however right here you're in Xero Product Ideas. This is where you can join and vote on ideas for change at Xero, this is not a direct line to support. This is a public forum where anything you post is visible to others - Please keep this in mind when sharing your details.


    While we don't have an inbound number you can contact our Xero Support team, you can reach them anytime by raising a case through the Contact Xero Support tile found at the bottom of most pages throughout Xero Central.

    If you can provide a little detail on your questions or what you're needing help with we'll be bale to get you in touch with someone with the best skills to help, and generally our specialists are happy to arrange a phone call at a time that suits you.

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    Ho Yin Lam commented  · 

    Hi
    I need help for bank reconciliation.
    the daily money received from EFTPOS Does not match the report that we generated . We have 2 eftpos machine , the daily money received I would believe it is revenue . I am trying to match with my report with GST on my report . If they don’t match , how can I solve the issue ?
    How can know the money is GST on income and GST free income ?