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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    186 votes

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    We’ll send you updates on this idea

    180 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.

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    Griffin Granberg commented  · 

    Not sure why this is closed to vote?

    This is something that needs not only be placed into your roadmap but should be prioritized high.

    Please discuss the use of entri for help with dns entries.. (see: https://www.entri.com/products/connect ) which makes developing an internal product that requires customers to edit dns records.

    Also, deliverability would be better with well setup subdomain (@inv.company.com).

    I'm sorry but this just seems like a great way to advertise Xero.. but the fact is a lot of people that we may send invoices to may not know Xero and i don't want to educate them on what it is, and that "yes it is ok, the invoices are real"...

    I am new to Xero, but I won't use the invoice system until this is updated.. and honestly, I may just switch.