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  1. 54 votes

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    Appreciate your feedback, everyone. Currently our team are doing some work on improving the line item grid (where you enter details of your invoice) this also involves providing the ability to view the full account name both when editing and viewing the invoice. For now we'll shift this idea to working on it and I'll share more news when this goes live. Thanks

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    Mirela Ovelar commented  · 

    Thanks again, Olga.
    I was under the impression I was talking to Xero support. Would have been too good to be true. :-)
    I appreciate very much your suggestions and insight.
    We are at their mercy now. Let's hope they have some wise decision-makers there as well, otherwise good luck to us putting up with the "improved" version.

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    Mirela Ovelar commented  · 

    Hi Olga

    Thank for your response. You can understand though that a report cannot replace checking invoices one by one and correcting them on the spot. What do we do if 10 invoices out of 50 need correction? Do I write them down and go back to each to correct them? Do I write down which line is wrong before I do that? It may sound like a workaround but it might take 10 times the time to do.

    Can you please answer my second question as well? Why the new and old invoicing cannot coexist? I am a former programmer and I know for sure they can. It can be configurable.

    In my 16 years as a software developer I never saw any version being terminated before the new one passes UAT (user acceptance testing). The announcement that old invoicing will be retired in February is a shame to the XERO product managers and quality assurance managers. A beta version needs to be released and who wants to use it can, until all issues are fixed. You simply cannot go live with unfinished product. Can you please report my comments to higher management and provide proper explanation? We are paying customers and this practice is unacceptable.

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    Mirela Ovelar commented  · 

    Hi Xero Team, this feature is critical for me. I am unable to do my job properly because of this. We have invoices with many lines and I am supposed to check if all items were entered in the correct account. Previously I was able to have a glance and check. Now I need to click on every account to display the name. This is simply not doable. I will destroy my arm with that amount of mouse clicking. Not only is inefficient, but it also looks horrible. Please compare the 2 screenshots I added.
    On another note, can you please explain why you are unable to allow the old and new version to coexist as it is the case now? I have seen hundreds of complaints about the new invoicing. Whose purpose does the new invoicing fit? If we are happy with current version, why force us to switch to an inferior version?
    Please respond. Thank you.

    Mirela Ovelar supported this idea  · 
  2. 650 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Mirela Ovelar supported this idea  · 
  3. 390 votes

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    Thanks to everyone that participated in and shared back on the team’s research in the new invoicing layout. Taking your feedback on board our teams have made some improvements to the layout of new invoicing, including changes to the layout of fields and buttons.
    By rearranging and condensing space between fields, you’ll find there is less white space than previously shown, making it easier to navigate and tab through fields when entering your invoices.

    We’re actively looking into changes within the invoicing grid that’ll go further to condensing information on the screen and reducing actions when entering your invoices. We’ll update as there is more information to share on this.

    Mirela Ovelar supported this idea  · 
  4. 773 votes

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    Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year. 

    We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow. 

    Thanks for staying engaged with us on changes that’ll help you through the idea here.

    To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…

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    Mirela Ovelar commented  · 

    Hi Team, I can only hope that you are listening to the users feedback, as this new invoicing release is the worst version so far. I haven't seen one user happy with the "improvements" you made. It has created nothing but a lot of frustration in the workplace. I used to be a software developer, and I can tell you there are ways to do a friendly user interface that can be configured, or at least allow the previous interface to coexist with the new one using a setting, and monitor how many users are actually using the new version. That will give you an idea of how useful your "improvements" are. I won't even mention the troubles the new invoicing has, as hundreds of posts are already mentioning them all. Get your act together, Xero developers and project managers, it is the 21st century and you can do a lot better. If you can't, allow people to use the existing version for as long as they desire.
    Thank you.